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EMPLOYMENT AGENCY STANDARDS
Employment agencies
in England, Scotland and Wales must comply with the Employment Agencies Act 1973
and regulations. For a summary of the Act and regulations, see Employment
Agencies Act 1973: Guidance on the Act and regulations (PL971).
Employment Agency
Standards Inspectorate is part of the DTI. The Inspectorate carries out routine
inspections of agencies and investigates complaints about agency conduct. The
Inspectorate operates an enquiry line 0845 955 5105 (Monday - Friday 9:30 -
16:30).
Not sure if you should complain about an agency? As well as the guidance
mentioned above, you can check our Frequently
asked questions for agency workers. If you have more questions, please phone
the enquiry line. Then if you want to make a complaint, you can either do it by
phone or fill in our Employment agency
complaint form.
Already operating an agency or thinking of starting one? Read our Frequently
asked questions for agencies.
The Government is
currently in the process of revising the regulations and has published Details
of the proposals.
There is also a Proposal
for an EC Directive on agency work.
The UK and Portuguese
Governments have collaborated on an information document - available in Portuguese
and English, which gives
advice to Portuguese nationals considering working in the UK.
The document The
recruitment industry in the UK 
(39Kb) provides some information about the size and make-up of the industry.
 Documents
in pdf format, indicated with a
can be opened with Adobe Acrobat reader, available free of charge.
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Last updated
18 November 2003
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