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link to The Consumer Gateway

link to the Office of Fair Trading

link to the competition commission

link to Trading Standards Central

link to National Assn. of Citizens Advice Bureau

link to European Commission

A-Z Index of Consumer and Competition Pages

| Fact Sheets |

A
Advertising Standards
Accident Statistics 
Appeals under Consumer Credit Act  Appeals under Estate Agents Act  Archive 
Articles 84 & 85
Auctions (Mock - One Day Sales)

B
Banking - Competition
Beer Orders 
Block exemptions

C
Cashback Schemes 
Car Repairs & Servicing
Cars - EC Block Exemptions 
Car Sales - Competition
Citizens Advice Bureaux
Citizens Advice Scotland 
Codes of Practice - Business to Consumers.
Commercial Agents 

Competition Act 1998  
 - Statutory Instruments 
Competition Authorities - UK 
Competition Authorities - International 
Competition Complaints 
Competition Policy
  - UK
  - EC 
  - International
  - Studies on International Issues 
Competition Regimes - Peer Review 

Complaints - Competition 
Complaints - Consumer 
Consultations

Consumer Affairs Newsletter 
Consumer Campaigns - Effective Publicity
Consumer Bodies 
Consumer Credit
 
Consumer Credit Act - appeals
Consumer Credit Review 
Consumer Credit White Paper 
Consumer Councils
Consumer Complaints 
Consumer Direct
Consumer Education 
Consumer Helplines 
Consumer Knowledge Surveys

Consumer Law
  - EC & International Jurisdiction
Consumer Policy
 
Consumer Policy Regimes - Comparative Report on 
Consumer Protection Act - Guide

Consumer Support Networks 

Contracts (Unfair) 
Cosmetic Products (Safety) Regulations
Country of Origin Marking 
Cross Border Jurisdiction

D
Doorstep selling
Distance Selling (inc. Internet Shopping)
Debt - Consumer 
Dentistry, Private - OFT Report

E
e-commerce
EC Mergers Regulation (ECMR) 
Enforcement Concordat 
Enterprise Act - Fact Sheet
 
Enterprise Act - Web Site
Environmental Claims on Products - Reports
Estate Agents Act  
Estate Agents Act - appeals
Euro 
EU Competition Policy 
EU Directive on Unfair Commercial Practice 

EU & International Consumer Policy
Euroguichets 
European Consumer Protection Regime 
Extortionate Credit in the UK - Report

F
Fact Sheets
 
Fire - Nightware Safety Regulations

Fireworks 
Footware Labelling 
Furniture and Furnishings Fire Safety

G
Green Paper on EU Consumer Protection
 
General Product Safety 


H
Hallmarking 
Hearing Aid Council
Home Accident Surveillance System (HASS) 
Home Safety Network 
Home Working 
Holidays - Package Travel

I
Internet Shopping
International Price Comparisons Report 
International trade and competition

J
Jurisdiction on Cross-border Consumer Issues

K

L
Labelling

M
Media Ownership (see also Newspaper Mergers).
Mergers 
Mergers - Guidance on Procedures
Mergers EC (ECMR)
Mergers Reform  
Metrication 
Misleading Advertising
 
Misleading Prices 
Monopolies
Monopoly Inquires & Cases 
Monopoly References Reports - Guidance on DTI Procedures

N 
National Consumer Council 
Newspaper Mergers
 
Nickel Safety Regulations 
Nightware Safety Regulations


O
OECD 
Office of Fair Trading
One Day Sales 
Origin Marking
Overindebtedness


P
Package Travel 
Peer Review of Competition Regimes
 
Pharmacies, Retail, OFT report on
Publications
Price Comparisons - International 
Price Transparency - Mobile Phone

Pricing Indications 
Product Labelling

Product Liability 
Product Origin Marking
Product Recall 
Property Misdescriptions
Pyramid Selling

Q

R
Reform of EC Competition Law 
Reform of UK Competition Regime 
Regulations - Better Enforcement of
Regulators - Sectoral


S
Safety
  - Chemical
  - Child Use and Care Articles
  - Cosmetics
  - Fireworks
  - Furniture
  - General Product
  - Home Safety Network
  - Research
  - Toy
 
Safety Leaflets 

Sale of Goods Act 1979 
Sale of Goods Directive

Sales Promotions
Scam Promotions & Prize Draws 
Scams - A Consumer's Guide
Sectoral Regulators
  - Concurrent Powers 
Spam Mail 
Spam Mail - stopping
Stop Now Orders
Sunday Trading FAQ 
Super Complaints 
Supermarket code of practice
 
Supply of Goods and Services Act 1982

Supply of new cars Order  
Switching Suppliers Research

T
Taxis - OFT Market Report 
Timeshare 
Toy Safety Regulations

Trade Descriptions Act 
Trade Directories 
Trading Schemes, Pyramid Selling 
Trading Standards Service

U
UK Competition Policy
UK Mergers
 
Unfair Contract Terms Act 1977
 
Unfair Commercial Practice (EC Directive) 
Unfair Terms in Consumer Contracts
 
Unsatisfactory Goods 

Unsolicited Goods & Services
Unsolicited Mail, FAX and phone calls

V

W

Weights & Measurers
What's New 
Women Empowering Women

X

Y

Z



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Last updated 08 December 2003


Department of Trade and Industry

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