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As the independent gas and electricity watchdog, our mission is simple: to get the best deal we can for energy consumers.
This includes providing free and impartial advice - and even taking up your case if you feel you’re being treated unfairly by your gas or electricity supplier. Our wealth of experience means we have a genuine understanding of the issues that affect consumers and we can help you get better service or proper redress when things go wrong.
We’re a powerful voice for consumers and we use it to campaign for a better deal for households and businesses as energy consumers. Above all, we're here to help. If you're having problems with your gas or electricity company, go straight to the "contact us" page and get in touch. We can make a difference - for you.
Advice & information service to help business consumers manage energy supplies efficiently.
Find the cheapest energy supplier based on the amount of energy you use and where you live.
Access to hundreds of questions and answers relating to all aspects of the energy industry.
Problem with your energy company? Find out how we can help you with your complaints.
