Contacting CKMU CKMU projects New Ways of Working Behaviours Knowledge Measurement and Evaluation Internal Communications Change Plan futurefocus@dti

DTI change programme Following the reviews of the department in 2001, the DTI Executive Board has agreed an ambitious programme of change to make a step change in the performance and behaviour of the organisation – to make it a first rate business, a flagship department.  The programme has six main strands: Better business planning and priorities Customer orientation, and better branding and communications Visible senior leadership Sharper measurement Knowledge and information sharing Project-based working The Change & Knowledge Management Unit (CKMU) manages the programme.