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The Essence of Care

  • Last modified date:
    20 July 2009

'The Essence of Care' has been designed to support the measures to improve quality set out in 'A First Class Service', and will contribute to the introduction of clinical governance at local level. The benchmarking process outlined in 'The Essence of Care' helps practitioners to take a structured approach to sharing and comparing practice, enabling them to identify the best and to develop action plans to remedy poor practice.

Essence of Care : a consultation on a new benchmark on pain

Closing date: 2 October 2009

Essence of Care benchmarks are developed by stakeholders from focus groups that will use them. A focus group made up of carers, patients and professionals have met to review the benchmarks and this has led to a proposed new benchmark for pain management.

Essence of Care: a consultation on the reviewed original benchmarks

Closing date: 2 October 2009

We  have taken the opportunity with the launch of the new benchmark on pain to review all of the material to ensure the system continues to reflect best practice.

Essence of Care - consultation on patient care environment

This consultation (closing 14 October 2007) comprises patient-focused benchmarks of best practice for health professionals. It provides a mechanism to help practitioners compare, share and develop their services and care around what patients have said matter to them. Indicators of best practice factors include – access to care environment, cared for environment, leadership and competence of staff and supplies and equipment.

Essence of Care: benchmarks for promoting health

This new benchmark provides a framework for shifting the focus from treating ill health to ensuring promoting healthier life choices is firmly embedded in all good patient care.

The Essence of Care: Patient-focused benchmarking for clinical governance

This document contains the toolkit for benchmarking the fundamentals of care. This includes the background to Essence of Care, a description of the benchmarking tool, how to use the benchmarks and record forms for developing action and business plans. Nine sets of benchmarks are also included. It is intended that health and social care personnels use this document to address issues of concern within their areas of work and to improve services already provided.

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