Strategic development of a flexible and responsive environment for health and social care, delivering improved health outcomes through innovative estates and facilities solutions which enable high quality, safe patient care.
The NHS Premises Assurance Model (PAM) for Acute Services has been released to support the NHS in improving the quality and safety of NHS premises while improving efficiency and effectiveness.
Published: 29/12/2009
This consultation document seeks views on the implementation of free NHS hospital car parking for inpatients
Published: 06/01/2009
The Department has issued new mobile phone usage good practice guidance, which replaces all previous guidance issued by the Department. The Department wishes to reflect the rapidly developing principles of patient choice in the matter of mobile phone usage. It therefore considers that the working presumption should be that patients will be allowed the widest possible use of mobile phones in hospitals where the NHS trust’s local risk assessment indicates that such use would not represent a threat to: patients’ own safety or that of others the operation of electrically sensitive medical devices in critical care situations the levels of privacy and dignity that must be the hallmark of all NHS care.
Between July 2005 and January 2006, the Office of Communications (Ofcom) investigated the cost of incoming calls made to patients in hospitals using bedside entertainment systems (Patient Power programme). Following Ofcom's report, the Patient Power Review Group was set up in February 2006 to address the issues raised by Ofcom. Its report was published on 23 February 2007.