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05/08/2009
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General Commissioners of Income Tax

Lord Chancellor's Department

K1 Brief description of the tribunal's business. Hear appeals by taxpayers against decisions of the Inland Revenue - e.g. reasonable excuse for late tax return. Recently added jurisdiction for National Insurance appeals.
K2 Cases received:
Total disposals in the year:
     disputes resolved:
     otherwise disposed of:
Pending at the end of the year:
n/a
n/a
95,073
n/a
n/a
K3 Time taken to deal with a case, from first receipt to final disposal, and the time taken to implement the tribunal's decision. Cases mostly heard within one or two months.
K4 For appeal tribunals, the percentage of appeals which succeed. n/a (not clear who is successful in cases to determine tax liability)
K5 Managerial structures for the tribunal administration: 460 Divisions in UK, each with specialist part-time clerk, who tend to be solicitors in private practice. The clerk is an advisory role, and is remunerated.
K6 How tribunal outcomes are fed back into departmental/agency decision-making, and used to identify and correct problems with the substantive law, or departmental policies and service delivery? Commissioners meet regularly with LCD officials to discuss issues of concern. LCD officials have channels of communication with colleagues in the Inland Revenue.
K7 Nature and scope of current ICT systems, and any major plans for improvement. Variable. No central system.
K8 How the tribunal(s) fit in the department's Modernising Government strategy. The Lord Chancellor's Department's current review of the tax appeal system is aimed at modernising arrangements.
K9 Numbers and grades of staff engaged on providing administrative support to the tribunal. Each Division: 1 x Clerk (Some serve more than one Division: 350 clerks in total. Some clerks employ clerical support, others do not.)

LCD HQ:
1xAO
1x EO
0.5 x HEO
0.1 x G7

K12 Performance and user satisfaction measures in the tribunal. Complaints: dealt with by LCD (local Advisory Committees for Commissioners, LCD HQ for clerks).

CoT visits, Annual Reports.

Tax Law Review Committee reports, 1996, 1999.

K13 Arrangements for assistance for users, legal or otherwise (including legal aid). Accountants, lawyers, advice centres. Can be used to represent.

Legal aid not available.

LCD pays for interpreter if needed.

K14 Arrangements for providing hearings (including their locations). Sit at approximately 400 locations. Function of the clerk to secure accommodation. Rough breakdown:

Local authority accommodation (50%)
Solicitors' meeting rooms (30%)
Magistrates' courts (10%)
Other (church or community halls, hotels, LCD-provided permanent office premises) (10%)

K15 The extent to which the tribunal's practices and procedures have been reviewed for conformity to ECHR requirements, and any particular concerns which have been identified. LCD officials have reviewed procedure rules and practices.

IR officials have reviewed primary legislation.

Six training seminars for clerks on implications of ECHR.

K16 Arrangements for appointing tribunal members, both legally and otherwise qualified. E+W: appointed by the Lord Chancellor; Scotland: appointed by Scottish Ministers.

Local Advisory Committees advise on E+W appointments, having established need and interviewed candidates. Committees made up of GCITs, and follow guidance issued by LC in 1994.

No requirement for GCIT to have a legal qualification. Most do not. Regard to be had for diversity of community.

K17 Number of members of the tribunal, by category of appointment and whether full-time or part-time (in the latter case, with an average number of sitting days each year); and rates of pay. 2913 General Commissioners (2375 men, 538 women)
K18 Arrangements for training tribunal members, and the approach to and content of training. JSB manages the training budget. Used to support training initiated by GCITs.

Training is half or full day of talks, discussions, workshops.

JSB assisting in development of national training strategy.

K19 Arrangements for staff training. Clerks neither civil servants nor judicial officers, so LCD does not normally provide training.

But: six seminars were provided on ECHR implications.

Clerks to keep abreast of tax law. Provided with range of legal publications.

K20 Resources expended on:  
a tribunal member salaries and expenses 68,400
b staff salaries and expenses 3,032,300
c system administration 107,000
d accommodation; 345,000
e tribunal member training 37,500
f staff training 100,000
  TOTAL: 3,590,200

VAT and Duties Tribunal

Lord Chancellor's Department

K1 Brief description of the tribunal's business. Hear appeals against decisions of Commissioners of Customs and Excise relating to VAT, customs duties, excise duties, landfill tax, insurance premium tax. UK jurisdiction.
K2 Cases received:
Total disposals in the year:
     disputes resolved:
     otherwise disposed of:
Pending at the end of the year:
2591
3207
705
2502
9998
K3 Time taken to deal with a case, from first receipt to final disposal, and the time taken to implement the tribunal's decision. 35 weeks.
K4 For appeal tribunals, the percentage of appeals which succeed. Not applicable.
K5 Managerial structures for the tribunal administration: Run with Special Commissioners of Income Tax as one unit by the Court Service, Tribunals Group.

Tribunal manager responsible for administration, premises, finance, support services.

K6 How tribunal outcomes are fed back into departmental/agency decision-making, and used to identify and correct problems with the substantive law, or departmental policies and service delivery? Customs and Excise and Inland Revenue are respondents. It is their responsibility to correct problems with the law or departmental policy.
K7 Nature and scope of current ICT systems, and any major plans for improvement. Use case tracking system: Taxman.

Website with basic information and text of selected decisions.

Members shortly to have access to Internet for downloading judgements etc.

K8 How the tribunal(s) fit in the department's Modernising Government strategy. Tribunals plan to provide for the electronic exchange of information, including lodgement of the appeal, "in due time".
K9 Numbers and grades of staff engaged on providing administrative support to the tribunal. 1 x SEO( Endnote 1 )
1 x HEO
6 x EO
2 x PS
18 x AO
1 x AA
3 x Typists
K12 Performance and user satisfaction measures in the tribunal. Performance measured weekly and monthly. Returns sent to Director of Tribunals Operations, showing efficiency, amount of work produced, backlogs, courtroom utilisation, time taken to produce decisions etc. Key Performance Indicators (speed of response to telephone calls and correspondence) are measured periodically.
K13 Arrangements for assistance for users, legal or otherwise (including legal aid). Users receive advice from staff, or via leaflets etc.

Legal aid is not available.

K14 Arrangements for providing hearings (including locations). Most hearings at main centres: London, Manchester, Edinburgh. Provision to sit elsewhere if it suits the appellant.
K15 The extent to which the tribunal's practices and procedures have been reviewed for conformity to ECHR requirements. Rules of procedure have been reviewed for ECHR compliance.
K16 Arrangements for appointing tribunal members. Chairmen are legally qualified and appointed by the Lord Chancellor. Lay members are appointed by the Economic Secretary to the Treasury.
K17 Number of members of the tribunal, by category of appointment and whether full-time or part-time (in the latter case, with an average number of sitting days each year); and rates of pay. President - full time

4 full-time chairmen

29 part-time chairmen - avg 20-25 days per year (419 per day)

107 lay members - averaging 5-10 days per year (198 per day)

K18 Arrangements for training tribunal members. Induction training for newly appointed chairmen. Regular training conferences for chairmen and lay members.
K19 Arrangements for staff training. Staff are Court Service staff: receive external courses, Court Service seminars, management training modules, conferences, training days, local desk training sessions. Training tailored to individuals needs and tasks. In-house training for specific tasks.
K20 Resources expended on ( Endnote 2 ):  
a tribunal member salaries and expenses 1,260,000
b staff salaries and expenses 517,000
c system administration 250,000
d accommodation; 1,035,605
e tribunal member training n/a
f staff training n/a
  TOTAL: 3,235,605

Endnotes:

  1. Staff figures are for the VAT and Duties Tribunal and the Special Commissioners of Income Tax combined.

  2. Figures are combined totals for the VAT and Duties Tribunal and the Special Commissioners of Income Tax.

Special Commissioners of Income Tax

Lord Chancellor's Department

K1 Brief description of the tribunal's business. Hear appeals by taxpayers against decisions of the Inland Revenue - eg reasonable excuse for late tax return. Recently added jurisdiction for NI appeals.
UK jurisdiction.
K2 Cases received:
Total disposals in the year:
     disputes resolved:
     otherwise disposed of:
Pending at the end of the year:
168
142
85
57
375
K3 Time taken to deal with a case, from first receipt to final disposal, and the time taken to implement the tribunal's decision. 20 weeks.
K4 For appeal tribunals, the percentage of appeals which succeed. Not applicable.
K5 Managerial structures for the tribunal administration: Run with VAT and Duties Tribunals as one unit by the Court Service Tribunals Group.

Tribunal manager responsible for administration, premises, finance, support services.

K6 How tribunal outcomes are fed back into departmental/agency decision-making, and used to identify and correct problems with the substantive law, or departmental policies and service delivery? Customs and Excise and Inland Revenue are respondents. It is their responsibility to correct problems with the law or departmental policy.
K7 Nature and scope of current ICT systems, and any major plans for improvement. Use case tracking system: Taxman.

Website with basic information and text of selected decisions.

Members shortly to have access to Internet for downloading judgements etc.

K8 How the tribunal(s) fit in the department's Modernising Government strategy. Tribunals plan to provide for the electronic exchange of information, including lodgement of the appeal, "in due time".
K9 Numbers and grades of staff engaged on providing administrative support to the tribunal. 1 x SEO( Endnote 1 )
1 x HEO
6 x EO
2 x PS
18 x AO
1 x AA
3 x Typists
K12 Performance and user satisfaction measures in the tribunal. Performance measured weekly and monthly. Returns sent to Director of Tribunals Operations, showing efficiency, amount of work produced, backlogs, courtroom utilisation, time taken to produce decisions etc.

Key Performance Indicators (speed of response to telephone calls and correspondence) are measured periodically.

K13 Arrangements for assistance for users, legal or otherwise (including legal aid). Users receive advice from staff, or via leaflets etc.

Legal aid is not available.

K14 Arrangements for providing hearings. Majority of hearings are in London.
K15 The extent to which the tribunal's practices and procedures have been reviewed for conformity to ECHR requirements. Rules of procedure have been reviewed for ECHR compliance.
K16 Arrangements for appointing tribunal members. Chairmen legally qualified, appointed by the Lord Chancellor.
K17 Number of members of the tribunal, by category of appointment and whether full-time or part-time; and rates of pay. Presiding Special Commissioner

3 full-time Special Commissioners

11 part-time Special Commissioners - averaging 10 days (419)

K18 Arrangements for training tribunal members. Induction training for newly appointed Commissioners.
K19 Arrangements for staff training. Staff are Court Service staff: receive external courses, Court Service seminars, management training modules, conferences, training days, local desk training sessions. Training tailored to individuals needs and tasks. In-house training for specific tasks.
K20 Resources expended on ( Endnote 2 ):  
a member salaries and expenses 1,260,000
b staff salaries and expenses 517,000
c system administration 250,000
d accommodation; 1,035,605
e tribunal member training n/a
f staff training n/a
  TOTAL: 3,235,605

Endnotes:

  1. Staff figures are for the VAT and Duties Tribunal and the Special Commissioners of Income Tax combined.

  2. Figures are combined totals for the VAT and Duties Tribunal and the Special Commissioners of Income Tax.

Transport Tribunal

Lord Chancellor's Department

K1 Brief description of the tribunal's business. A Court of Record. Hears appeals by way of review from decisions of the Traffic Commissioners.
K2 Cases received:
Total disposals in the year:
     disputes resolved:
     otherwise disposed of:
Pending at the end of the year:
83
82
70
12
19
K3 Time taken to deal with a case, from first receipt to final disposal, and the time taken to implement the tribunal's decision. 120 days (24 weeks)
K4 For appeal tribunals, the percentage of appeals which succeed. Information not available.
K5 Managerial structures for the tribunal administration: Part of the Court Service, Tribunals Group. Operationally run as a section of the Lands Tribunal sharing premises and support services.
K6 How tribunal outcomes are fed back into departmental/agency decision-making, and used to identify and correct problems with the substantive law, or departmental policies and service delivery? Traffic Commissioners take an interest. If the tribunal is critical, they review their arrangements.

Meetings held between President of Tribunal and Senior Traffic Commissioner.

K7 Nature and scope of current ICT systems, and any major plans for improvement. Decisions drafted and printed on PCs.

Registers of cases, diaries, kept on PCs

Fewer than 30 cases at a time so no database of cases - although one is available.

Plan to set up a website giving procedural rules, recently published decisions, digest of past decisions.

K8 How the tribunal(s) fit in the department's Modernising Government strategy. Will follow developments in larger tribunals.
K9 Numbers and grades of staff engaged on providing administrative support to the tribunal. 1 x AO
Lands Tribunal staff as required.
K12 Performance and user satisfaction measures in the tribunal. Performance measured as part of the Lands Tribunal.
K13 Arrangements for assistance for users, legal or otherwise (including legal aid). Users almost all commercial transport organisations, able to obtain own legal advice.

Legal aid is not available.

K14 Arrangements for providing hearings (including their locations). All hearings in London or Edinburgh. Would sit elsewhere if requested, but no requests.

'Road transport operators have no difficulty travelling to London or Edinburgh'.

K15 The extent to which the tribunal's practices and procedures have been reviewed for conformity to ECHR requirements, and any particular concerns which have been identified. Practices and procedures appear to be compliant. New procedural rules soon to be made which will certainly be compliant.
K16 Arrangements for appointing tribunal members, both legally and otherwise qualified. President and Legal Chairmen appointed by the Lord Chancellor.

Lay members (experts in truck and bus operations) appointed by Sec of State for Environment, Transport and the Regions.

K17 Number of members of the tribunal, by category of appointment and whether full-time or part-time (in the latter case, with an average number of sitting days each year); and rates of pay. 1 President (436 per day)

2 Legal Chairmen (350 per day)

5 Lay members (249)

Total judicial working days: 160 (including 66 sitting days)

K18 Arrangements for training tribunal members, and the approach to and content of training. President and Legal Chairmen always judges or Recorders, so have experience and training in other jurisdictions.

President trains lay members one-on-one when they are appointed, at conferences, on hearing days.

K19 Arrangements for staff training. Part of Lands Tribunal arrangements.
K20 Resources expended on:  
a tribunal member salaries and expenses 73,650
b staff salaries and expenses 17,120
c system administration n/a ( Endnote 1 )
d accommodation; n/a
e tribunal member training n/a
f staff training n/a
  TOTAL: 90,770

Endnotes:

  1. Accommodation, training and system administration arrangements are shared with the Lands Tribunal.

Pensions Appeal Tribunal

Lord Chancellor's Department

K1 Brief description of the tribunal's business. Hear appeals from ex-servicemen who have had claims for a war pension rejected by SoS for Social Security.

Jurisdiction covers England and Wales.

Two types of case: Entitlement Appeals and Assessment Appeals.

K2 Cases received:
Total disposals in the year:
     disputes resolved:
     otherwise disposed of:
Pending at the end of the year:
1019
2986
2487
499
754
K3 Time taken to deal with a case, from first receipt to final disposal, and the time taken to implement the tribunal's decision. Varies at different centres: from 44 to 177 weeks.
K4 For appeal tribunals, the percentage of appeals which succeed. 16%
K5 Managerial structures for the tribunal administration: Part of the Court Service, Tribunals Group.

Tribunal manager responsible for administration, premises, finance, support services.

K6 How tribunal outcomes are fed back into departmental/agency decision-making, and used to identify and correct problems with the substantive law, or departmental policies and service delivery? Minor issues are reported to representatives who are asked to report back to their organisations.

Chairmen are required to notify the Deputy President of any difficulties (delay, poor documentation etc). The Deputy President deals with and monitors such difficulties

The President and Deputy are in frequent correspondence with the War Pensions Agency in cases where they are concerned polices conflict with legislation.

K7 Nature and scope of current ICT systems, and any major plans for improvement. A case tracking system.

Listing system.

Website in preparation. Intention for appellants to send info electronically.

K8 How the tribunal(s) fit in the department's Modernising Government strategy. The tribunal has links with the War Pensions Agency working party on IT.
K9 Numbers and grades of staff engaged on providing support to the tribunal. 1 x HEO;
2 x EO
K12 Performance and user satisfaction measures in the tribunal. Performance measured weekly and monthly. Returns sent to Director of Tribunals Operations, showing efficiency, amount of work produced, backlogs, courtroom utilisation, time taken to produce decisions etc.

Key Performance Indicators (speed of response to telephone calls and correspondence) are measured periodically.

K13 Arrangements for assistance for users, legal or otherwise (including legal aid). Appellants are entitled to claim for expenses if they attend an oral hearing, including time and loss of earnings.

Legal aid is not available.

K14 Arrangements for providing hearings (including their locations). Individual's circumstances taken into account in listing. Month's list sent to WPA and RBL to enable them to organise representation.

Permanent centres: London, Birmingham, Cardiff, Leeds, Manchester, and Newcastle. Hired centres: Exeter, Plymouth.

K15 The extent to which the tribunal's practices and procedures have been reviewed for conformity to ECHR requirements. Members and staff been made aware of HRA. Rules are being reviewed.
K16 Arrangements for appointing tribunal members, both legally and otherwise qualified. President and members appointed by the Lord Chancellor.

Legal chairmen: 7 year qualification; medical members 7 years; service members: same sex, rank.

K17 Number of members of the tribunal, by category of appointment and whether full-time or part-time; and rates of pay. 17 Legal Chairmen - averaging 30 days per year (339 per day)

54 Medical members - averaging 20 days per year (339 per day)

38 Service members - averaging 28 days per year (158 per day)

K18 Arrangements for training tribunal members, and the approach to and content of training. Annual residential conferences for judicial members are well attended. Agenda settled by President and Deputy with regard to results of appraisals.

Day courses for new appointees.

K19 Arrangements for staff training. A designated training area is provided, away from office distractions. Awareness training is planned (to include a WPA visit).

Training day planned for October. ECHR awareness completed by October 2000.

Skills training for e-mail link with WPA planned.

K20 Resources expended on:  
a member salaries and expenses 1,049,354
b staff salaries and expenses 399,320
c system administration 99,026
d accommodation; 460,966
e tribunal member training 45,000
f staff training 0 ( Endnote 1 )
  TOTAL: 2,053,666

Endnotes:

  1. Staff training is provided by the Court Service, with no separate budget allocated to the tribunal.

Lands Tribunal

Lord Chancellor's Department

K1 Brief description of the tribunal's business. Variety of jurisdictions related to (value of) land: disputed compensation for compulsory purchase; references by consent (arbitration), appeals against Valuation Tribunals; appeals against Leasehold Valuation Tribunals; applications to discharge or modify restrictive covenants.
K2

Cases received:
Total disposals in the year:
     disputes resolved:
     otherwise disposed of:
Pending at the end of the year:
References Law of Property Leasehold Rating Other
529 267 44 58 90 70
589 230 62 63 167 67
111 38 28 15 15 15
478 192 34 48 152 52
870 454 30 51 287 48
K3 Time taken to deal with a case, from first receipt to final disposal, and the time taken to implement the tribunal's decision. Varies.
Rights of light cases: on day of receipt.
Small cases three or four months.
Large cases can take several years.
K4 For appeal tribunals, the percentage of appeals which succeed. Not applicable: disputes are between parties.
K5 Managerial structures for the tribunal administration: Part of the Court Service, Tribunals Group.

Tribunal manager responsible for administration, premises, finance, support services.

K6 How tribunal outcomes are fed back into departmental/agency decision-making. Tribunal has no role in the decision-making process of any party.
K7 Nature and scope of current ICT systems, and any major plans for improvement. Database (ROLAND): details every action, party, representative, decision in each jurisdiction.

Decisions are drafted and printed on PCs.

Website gives procedural rules, forms, recently published decisions, other info aimed at professional users.

K8 How the tribunal(s) fit in the department's Modernising Government strategy. Plans to introduce video-conferencing for interlocutory hearings, and to begin accepting the lodging of process and documents online.
K9 Numbers and grades of staff engaged on providing administrative support to the tribunal. 1 x Registrar (Legal) Band F
1 x Span 6
4.4 x Span 4
7 x Span 3 (AO)
1 x Span 1
K12 Performance and user satisfaction measures in the tribunal. Performance measured weekly and monthly. Returns sent to Director of Tribunals Operations, showing efficiency, amount of work produced, backlogs, courtroom utilisation, time taken to produce decisions etc.

Key Performance Indicators (speed of response to telephone calls and correspondence) are measured periodically.

K13 Arrangements for assistance for users, legal or otherwise (including legal aid). Legal aid is not available. No assistance is provided unless a litigant can find a practitioner prepared to proceed on a contingency fee basis.
K14 Arrangements for providing hearings (including their locations). Can hold hearings anywhere in E+W. County, Crown or magistrates' court near the land in question is often used.

Hearings are fixed in London only if the land is within easy travelling distance or if the parties' legal teams are in London.

K15 The extent to which the tribunal's practices and procedures have been reviewed for conformity to ECHR requirements. Practices and procedures have been considered and appear to be compliant.
K16 Arrangements for appointing tribunal members, both legally and otherwise qualified. President and members, whether qualified legally or as Surveyors, are appointed by the Lord Chancellor.
K17 Number of members of the tribunal, by category of appointment and whether full-time or part-time (in the latter case, with an average number of sitting days each year); and rates of pay. 1 President - full time (110,000)

3 surveyor members - full time (90,000)

2 legal members - commitment may range from no days in a year to several weeks (419 per day)

vacancy: surveyor member - commitment may range from no days in a year to several weeks (419 per day)

K18 Arrangements for training tribunal members, and the approach to and content of training. President and legal members have experience and training in other jurisdictions.

President provides training for surveyor members at conferences, on hearing days, one-to-one on appointment, and each has attended a residential course.

K19 Arrangements for staff training. Staff are Court Service staff: receive external courses, Court Service seminars, management training modules, conferences, training days, local desk training sessions. Training tailored to individuals' needs and tasks.
K20 Resources expended on:  
a member salaries and expenses 505,799
b staff salaries and expenses 301,229
c system administration Not available
d accommodation; 460,966
e tribunal member training 1,000
f staff training ( Endnote 1 )
  TOTAL: 1,268,994

Endnotes:

  1. Staff training is provided by the Court Service, with no separate budget allocated to the tribunal.

Immigration Appellate Authority: Immigration Adjudicators

Lord Chancellor's Department

K1 Brief description of the tribunal's business. The Authority has two tiers: the adjudicators and the tribunal. Hears appeals against decisions by the Home Secretary to refuse a person asylum in the UK, and appeals against decisions to refuse permanent residence.
K2 Cases received:
Total disposals in the year:
     disputes resolved:
     otherwise disposed of:
Pending at the end of the year:
16,909
24,440
24,440
0
6632
K3 Time taken to deal with a case, from first receipt to final disposal, and the time taken to implement the tribunal's decision. 12 weeks
K4 For appeal tribunals, the percentage of appeals which succeed. Not available.
K5 Managerial structures for the tribunal administration: Part of the Court Service, Tribunals Group.

Tribunal manager responsible for administration, premises, finance, support services.

K6 How tribunal outcomes are fed back into departmental/agency decision-making, and used to identify and correct problems with the substantive law, or policies and service delivery? Regular meetings with the Home Office to discuss workload. No formal systems for identifying or correcting problems with the law. Generally picked up through appeals against determinations.
K7 Nature and scope of current ICT systems, and any major plans for improvement. Staff use 500 networked PCs, with IRIS database which tracks, lists, books adjudicators and interpreters and produces standard notices.

Internet and Intranet facilities planned for end-2000. Preparing own website

Judiciary and typists use further 150 desktops and 30 notebooks.

Trialling Dragon voice-activated software, and piloting video-conferencing.

K8 How the tribunal(s) fit in the department's Modernising Government strategy. Videoconferencing for interlocutory hearings.

Plan to accept lodging of process and documents online.

K9 Numbers and grades of staff engaged on providing administrative support to the tribunal. 3 x G7 ( Endnote 1 )
8 x SEO
16 x HEO
5 x Span 6
6 x Span 5
37 x Span 4
225.5 x Span 3
63 x Span 2
1 x Span 1
K12 Performance and user satisfaction measures in the tribunal. Standards for promulgation of determinations (5 days of signature); acknowledgement of correspondence (5 days of receipt);and respond to request for hearing (5 days of request). Percentage achievement of targets is published weekly.
K13 Arrangements for assistance for users, legal or otherwise (including legal aid). Assistance available from Refugee Legal Centre; Immigration Advisory Service; CAB advisers. Paid advice available from specialist solicitors; immigration "advisers". Legal aid might be available for advice and/or representation.
K14 Arrangements for providing hearings (including their locations). First hearing within four weeks (three weeks for some categories of case) at nearest centre: London, Hatton Cross, Manchester, Leeds, Birmingham, Cardiff, Belfast, Bromley, Havant, Glasgow. Plan to use satellite courts to cope with increased workload.
K15 The extent to which the tribunal's practices and procedures have been reviewed for conformity to ECHR requirements. Practices and procedures have been considered and appear to be compliant.
K16 Arrangements for appointing tribunal members, both legally and otherwise qualified. Chief Adjudicator, Adjudicators, appointed by the Lord Chancellor.
K17 Number of members of the tribunal, by category of appointment and whether full-time or part-time. 1 Chief Immigration Adjudicator - full time (103,516)

1 Deputy Chief Adjudicator

6 Regional Adjudicators - full time (92,253)

32 Full-time adjudicators

366 part-time Adjudicators - avg 11 days per year (475 per day)

K18 Arrangements for training tribunal members, and the approach to, content of training. Chief Adjudicator a judge with experience and training in other jurisdictions.
K19 Arrangements for staff training. Induction course on IAA and Court Service within six weeks of starting.

Job-specific training on listing, record, booking interpreters etc. Skill-based training: Being effective in a team, introduction to management etc.

K20 Resources expended on:  
a tribunal member salaries and expenses 8,336,694 ( Endnote 2 )
b staff salaries and expenses 3,891,125
c system administration 2,666,793
d accommodation; 2,242,963
e tribunal member training 131,933
f staff training 16,307
  TOTAL: 17,285,815

Endnotes:

  1. Staff figures are for the Immigration Adjudicators and Immigration Appeal Tribunal combined.

  2. Figures are for the Immigration Appellate Authority as a whole, including both the Adjudicators and the Appeal Tribunal.

Immigration Appellate Authority: Immigration Appeal Tribunal

Lord Chancellor's Department

K1 Brief description of the tribunal's business. The Authority has two tiers: the adjudicators and the tribunal. Hears appeals against decisions by the Home Secretary to refuse a person asylum in the UK, and appeals against decisions to refuse permanent residence.
K2 Cases received:
Total disposals in the year:
     disputes resolved:
     otherwise disposed of:
Pending at the end of the year:
11,168
12,571
12,571
0
1,455
K3 Time taken to deal with a case, from first receipt to final disposal, and the time taken to implement the tribunal's decision. Information is not available.
K4 For appeal tribunals, the percentage of appeals which succeed. Information is not available.
K5 Managerial structures for the tribunal administration: Part of the Court Service, Tribunals Group.

Tribunal manager responsible for administration, premises, finance, support services.

K6 How tribunal outcomes are fed back into departmental/agency decision-making, and used to identify and correct problems with the substantive law, or policies and service delivery? Regular meetings with the Home Office to discuss workload. No formal systems for identifying or correcting problems with the law. Generally picked up through appeals against determinations.
K7 Nature and scope of current ICT systems, and any major plans for improvement. Staff use 500 networked PCs, with IRIS database - which tracks, lists, books adjudicators and interpreters and produces standard notices.

Internet and Intranet facilities planned for end-2000. Preparing own website

Judiciary and typists use further 150 desktops and 30 notebooks.

Trialling Dragon voice-activated software, and piloting video-conferencing.

K8 How the tribunal(s) fit in the department's Modernising Government strategy. Videoconferencing for interlocutory hearings.

Plan to accept lodging of process and documents online.

K9 Numbers and grades of staff engaged on providing administrative support to the tribunal. 3 x G7 ( Endnote 1 )
8 x SEO
16 x HEO
5 x Span 6
6 x Span 5
37 x Span 4
225.5 x Span 3
63 x Span 2
1 x Span 1
K12 Performance and user satisfaction measures in the tribunal. Standards for promulgation of determinations (5 days of signature); acknowledgement of correspondence (5 days of receipt);and respond to request for hearing (5 days of request). Percentage achievement of targets is published weekly.
K13 Arrangements for assistance for users, legal or otherwise (including legal aid). Assistance available from Refugee Legal Centre; Immigration Advisory Service; CAB advisers. Paid advice available from specialist solicitors; immigration "advisers". Legal aid might be available for advice and/or representation.
K14 Arrangements for providing hearings. Information has not been provided.
K15 The extent to which the tribunal's practices and procedures have been reviewed for conformity to ECHR requirements. Practices and procedures have been considered and appear to be compliant.
K16 Arrangements for appointing tribunal members. President, chairmen, members appointed by the Lord Chancellor.
K17 Number of members of the tribunal, by category of appointment and whether full-time or part-time (in the latter case, with an average number of sitting days each year); and rates of pay. 1 President - full time (127,871)

1 Deputy President - full-time (103,516)

10 Vice Presidents - full-time (95,813)

26 Legal Chairmen - full-time (85,929)

38 Members - full-time (85,929)

K18 Arrangements for training tribunal members. President has experience and training in other jurisdictions, and provides training for other judiciary at conferences, on hearing days, one-to-one on appointment.
K19 Arrangements for staff training. Induction course on IAA and Court Service within six weeks of starting.

Job-specific training on listing, record, booking interpreters etc. Skill-based training: Being effective in a team, introduction to management etc.

K20 Resources expended on:  
a Tribunal member salaries and expenses 8,336,694 ( Endnote 2 )
b staff salaries and expenses 3,891,125
c system administration 2,666,793
d Accommodation; 2,242,963
e tribunal member training 131,933
f staff training 16,307
  TOTAL: 17,285,815

Endnotes:

  1. Staff figures are for the Immigration Adjudicators and Immigration Appeal Tribunal Combined.

  2. Figures are for the Immigration Appellate Authority as a whole, including both the Adjudicators and the Appeal Tribunal.

Independent Schools Tribunal

Lord Chancellor's Department

K1 Brief description of the tribunal's business. Hears appeals brought by independent schools against Notices of Complaint issued by the Secretary of State for Education and Employment (eg quality of education, school premises).
K2 Cases received:
Total disposals in the year:
     Disputes resolved:
     Otherwise disposed of:
Pending at the end of the year:
3
3
3 0
1
K3 Time taken to deal with a case, from first receipt to final disposal, and the time taken to implement the tribunal's decision. Varies enormously, but the total time from notice of appeal to decision is about 9 months.
K4 For appeal tribunals, the percentage of appeals which succeed. 1999: 0%
2000 (to date): 100%
K5 Managerial structures for the tribunal administration: Part of the Court Service Tribunals Group. Run using Lands Tribunal premises, support staff, management.
K6 How tribunal outcomes are fed back into departmental/agency decision-making, and used to identify and correct problems with the substantive law, or departmental policies and service delivery? DfEE takes an interest in tribunal decisions.
K7 Nature and scope of current ICT systems, and any major plans for improvement. Decisions are drafted and printed on PCs.

Registers of cases and hearings diary are kept on PCs. Too few cases to warrant a dedicated database.

K8 How the tribunal(s) fit in the department's Modernising Government strategy. Will follow developments in larger tribunals.
K9 Numbers and grades of staff engaged on providing administrative support to the tribunal. Not applicable: Lands Tribunal staff used as required.
K12 Performance and user satisfaction measures in the tribunal. None.
K13 Arrangements for assistance for users, legal or otherwise (including legal aid). No legal aid available. No assistance provided.
K14 Arrangements for providing hearings (including their locations). Could be heard anywhere. In practice, users always prefer a London hearing.
K15 The extent to which the tribunal's practices and procedures have been reviewed for conformity to ECHR requirements. No concerns have been identified.
K16 Arrangements for appointing tribunal members, both legally and otherwise qualified. Chairman appointed by the Lord Chancellor for each separate case. Lord President of the Council appoints two lay members (who are experts in education).
K17 Number of members of the tribunal, by category of appointment and whether full-time or part-time (in the latter case, with an average number of sitting days each year); and rates of pay. No permanent judiciary.

1 Chairman - appointed as required (436 per day)

2 lay members - appointed as required (249 per day)

K18 Arrangements for training tribunal members, and the approach to and content of training. None.
K19 Arrangements for staff training. Staff are Court Service staff: receive external courses, Court Service seminars, management training modules, conferences, training days, local desk training sessions. Training tailored to individuals needs and tasks.
K20 Resources expended on:  
a Tribunal member salaries and expenses DfEE are responsible for tribunal member salaries and expenses.
b staff salaries and expenses Resources are provided by the Lands Tribunal as required. No separate budget is held for this tribunal.
c system administration
d Accommodation;
e tribunal member training
f staff training
  TOTAL:

Office of the Social Security and Child Support Commissioners

Lord Chancellor's Department

K1 Brief description of the tribunal's business. Determine appeals on a point of law from decisions of Appeal Tribunals relating to social security benefits and child support. Also have jurisdiction in relation to tax credit cases.
K2 Cases received:
Total disposals in the year:
     Disputes resolved:
     Otherwise disposed of:
Pending at the end of the year:
Total Applications Appeals
9601 5855 3746
8180 3976 4204
8085 3945 4140
95 31 64
6733 3346 3387
K3 Time taken to deal with a case, from first receipt to final disposal, and the time taken to implement the tribunal's decision. Average of 55 weeks
(46 weeks in 2000)
Does not include implementation, which is the responsibility of the Benefit and Child Support Agencies.
K4 For appeal tribunals, the percentage of appeals which succeed. 78%
K5 Managerial structures for the tribunal administration: Part of the Court Service, Tribunals Group.

Tribunal manager responsible for administration, premises, finance, support services.

K6 How tribunal outcomes are fed back into departmental/agency decision-making, and used to identify and correct problems with the substantive law, or departmental policies and service delivery? The Secretary of State for Social Security, as a party to the proceedings, through his representative (in DMA Leeds) is sent a copy of each Commissioner 's decision. While it would not be appropriate to provide critical feedback to either party in any other way, criticism by a Commissioner in his decision of the substantive or procedural law, and the result which must follow, is a basis upon which the Secretary of State can consider amending legislation.

Officials from the Lord Chancellor's Department sit on various ad hoc committees when procedural changes are being made to decision-making at the lower levels so that the interface with the procedure governing appeals to the Commissioners can be considered. They would not however consider it appropriate to comment on the formulation of DSS policy in relation to decision-making not directly affecting the Commissioners or their office. There are also inter-departmental working parties, which include representatives of users groups to consider some procedural matters such as how the Official side submissions are made.

K7 Nature and scope of current ICT systems, and any major plans for improvement. Network running Windows NT and MS Office 97.

Database (ERIC) used to track cases and issue correspondence and orders.

Judiciary use PCs to prepare decisions.

K8 How the tribunal(s) fit in the department's Modernising Government strategy. Plans to introduce video-conferencing, and to begin accepting the lodging of process and documents online.
K9 Numbers and grades of staff engaged on providing administrative support to the tribunal. 1 x SEO
2 x HEO
8 x EO
36 x AO
10 x AA
K12 Performance and user satisfaction measures in the tribunal. Performance measured weekly and monthly. Returns sent to Director of Tribunals Operations, showing efficiency, amount of work produced, backlogs, courtroom utilisation, time taken to produce decisions etc

Has a Customer Service Officer to ensure good customer service. Survey in November 1998 showed 65% rated service 'good or 'very good'. Plans to repeat survey in November 2000. Plan to introduce tribunal user group.

K13 Arrangements for assistance for users, legal or otherwise (including legal aid). Legal aid is not available. Appellants are referred to local advice agencies - eg CABx.

Legal officers and Commissioners provide legal input. Do not rely solely on parties' evidence. Inquisitorial procedures.

K14 Arrangements for providing hearings (including their locations). All parties have right to an oral hearing. 1999: 3% of cases had oral hearing. Majority in London, but facility to sit elsewhere. Regularly sit in Cardiff.
K15 The extent to which the tribunal's practices and procedures have been reviewed for conformity to ECHR requirements, and any particular concerns which have been identified. Commissioners and legal officers have attended HR seminars.
K16 Arrangements for appointing tribunal members, both legally and otherwise qualified. Chief Commissioners and Commissioners appointed by the Lord Chancellor.
K17 Number of members of the tribunal, by category of appointment and whether full-time or part-time (in the latter case, with an average number of sitting days each year); and rates of pay. 1 Chief Commissioner - full time

15 Commissioners - full-time (92,810)

27 Deputy Commissioners - averaging 22 days per year (422 per day)

K18 Arrangements for training tribunal members, and the approach to and content of training. One of the senior Commissioners responsible for co-ordinating training. Three seminars were held in 1999. Full-time and Deputy Commissioners, legal officers attended.

Newly appointed Commissioners have been sent on Tribunal Skills Development Courses, run by the JSB (Tribunal Committee).

In-house manual has been produced and is issued to all newly appointed deputies. Each deputy has a full-time Commissioner assigned as a mentor.

K19 Arrangements for staff training. Staff are Court Service staff: receive external courses, Court Service seminars, management training modules, conferences, training days.

All staff are assigned a full-time trainer and undergo 2-3 weeks planned desk training (with targets) before undertaking new duties. Job cards and training notes are available. Trainees provide feedback.

Staff also attend a customer service course soon after joining the tribunal. Staff not expected to deal with telephone enquiries until experienced.

Training in IT systems provided by local computer officer.

K20 Resources expended on:  
a Tribunal member salaries and expenses 2,361,041
b staff salaries and expenses 1,661,787
c system administration 209,897
d Accommodation; 616,184
e tribunal member training 2,500
f staff training 0 ( Endnote 1 )
  TOTAL: 4,851,409

Endnotes:

  1. Staff training is provided by the Court Service, with no separate budget allocated to the tribunal.

Special Immigration Appeals Commission

Lord Chancellor's Department

K1 Brief description of the tribunal's business. Deals with appeals in cases where the Home Secretary exercises his powers to deport or excluded someone from the UK on national security grounds or for other public interest reasons.

Established by the Immigration Appeals Commission Act 1997.

K2 Cases received:
Total disposals in the year:
     Disputes resolved:
     Otherwise disposed of:
Pending at the end of the year:
5
5
2 reached a full hearing and were determined
3
0
K3 Time taken to deal with a case, from first receipt to final disposal, and the time taken to implement the tribunal's decision. The 1998 procedural rules were amended in 2000 to allow the Commission to set its own time limits for certain procedures to be completed.

The three cases which reached full hearings over the last two years took approximately one year to be disposed of from receipt to determination.

K4 For appeal tribunals, the percentage of appeals which succeed. One case has succeeded at the appeal stage.
K5 Managerial structures for the tribunal administration: No information provided.
K6 How tribunal outcomes are fed back into departmental/agency decision-making, and used to identify and correct problems with the substantive law, or departmental policies and service delivery? There is currently one case being appealed to the House of Lords. The outcome of this case might have knock-on effects.
K7 Nature and scope of current ICT systems, and any major plans for improvement. No IT systems are used due to the secure nature of the work involved.
K8 How the tribunal(s) fit in the department's Modernising Government strategy. Not applicable.
K9 Numbers and grades of staff engaged on providing administrative support to the tribunal. Not applicable: Immigration Appellate Authority staff are used as required.
K12 Performance and user satisfaction measures in the tribunal. None.
K13 Arrangements for assistance for users, legal or otherwise (including legal aid). None.
K14 Arrangements for providing hearings (including their locations). All details are given to the parties in writing.

Hearing locations are chosen by the Commission according to the level of security required.

K15 The extent to which the tribunal's practices and procedures have been reviewed for conformity to ECHR requirements, and any particular concerns which have been identified. The Commission was set up in response to criticism of the Government by the EctHR.
K16 Arrangements for appointing tribunal members, both legally and otherwise qualified. Members are appointed by the Lord Chancellor.

The Commission will have three members: a High Court Judge, a legally qualified senior member of the Immigration Appellate Authority and a member with knowledge of security issues.

K17 Number of members of the tribunal, by category of appointment and whether full-time or part-time (in the latter case, with an average number of sitting days each year); and rates of pay. 12 members. Six of whom are part-time, six full-time.
K18 Arrangements for training tribunal members, and the approach to and content of training. None.
K19 Arrangements for staff training. As for the Immigration Appellate Authority.
K20 Resources expended on: Included in the costs of the Immigration Appellate Authority.
a Tribunal member salaries and expenses
b staff salaries and expenses
c system administration
d Accommodation;
e tribunal member training
f staff training
  TOTAL:

Banking, Building Societies, and Friendly Societies Appeal Tribunals

Lord Chancellor's Department

The Banking Appeal Tribunal hears appeals by institutions against decisions by the Financial Services Authority (previously the Bank of England) refusing, revoking or imposing restrictions on authorisations to carry on deposit-taking businesses, and against certain directions.

The Building Societies Appeal Tribunal hears appeals by building societies against decisions by the Building Societies Commission refusing, revoking or imposing restrictions on authorisations to raise funds and borrow money, and against certain directions.

The Friendly Societies Appeal Tribunal hears appeals by friendly societies against decisions by the Friendly Societies Commission refusing, imposing conditions on, or withdrawing authorisations to carry on specified insurance and non-insurance business, and against certain directions.

The Banking Appeal Tribunal, Building Societies Appeal Tribunal and Friendly Societies Appeal Tribunal will cease to exist when the Financial Services and Markets Tribunal (FINSMAT) is established, which is expected to be in summer 2001. FINSMAT is taking on the functions of a number of existing tribunals and other bodies.

No records exist of the Building Societies Appeal Tribunal or Friendly Societies Appeal Tribunal having been constituted. The Banking Appeal Tribunal has not received any cases for a number of years.

Conveyancing Appeal Tribunal

Lord Chancellor's Department

Established by s41 of the Courts and Legal Services Act 1990 to hear appeals against decisions of the Authorised Conveyancers Practitioners Board, which was established under s40 of the Act. There was insufficient demand to introduce the Board, however, and the tribunal has therefore never convened.

Justices and Clerks Indemnification Tribunal

Lord Chancellor's Department

The person appointed under section 54(6) of the Justices of the Peace Act 1997 hears appeals by justices and their clerks from decisions of magistrates' courts committees as to whether, or to what extent, a person is to be indemnified under that section.

This tribunal has never been constituted.


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