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Keeping crime down

Crime and victims

Telephone scams

Bogus calls designed to convince you to hand over your credit card or bank details are a real problem. Be cautious.

If you are contacted by telephone and told that you have won a prize, think for a minute: did you enter any competitions?

Odds are you didn't.

The vast majority of the time, these calls are scams, originating from abroad and designed to convince you to give over personal details such as your bank account number or credit card information.

Just hang up

If this happens to you, just hang up the phone. If you ever do win, you will never be asked for personal details, nor would you ever have to pay anything in order to collect your winnings - that's a sure sign that something is wrong.

Many people have been taken in by these scams, and some have lost their entire life savings.

Don't be one of them.

  • never give out personal details over the phone
  • always ask for more information
  • be sure you know who you're talking to
  • keep your bank account details safe

Learn more about scams

To learn more about common telephone scams, read Consumer Direct's scam advice (new window).

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