EMPLOYMENT AGENCY STANDARDS
Employment agencies in
England, Scotland and Wales must comply with the Employment Agencies Act 1973
and regulations. Click here for guidance on employment agencies legislation and our service
Standards Inspectorate is part of the DTI. The Inspectorate carries out routine
inspections of agencies and investigates complaints about agency conduct. The
Inspectorate operates an enquiry line 0845 955 5105 (Monday - Friday 9:30 -
Employment Agency Standards Inspectorate Annual Report for 2004/05
For guidance on the
investigation of complaints process adopted by the Inspectorate see Employment
Agency Standards - General Enforcement and
Procedural Guidance (MS Word 166Kb).
Prosecution Guidance for Inspectors
Not sure if you should complain about an agency? As well as the guidance
mentioned above, you can check our Frequently
asked questions for agency workers. If you have more questions, please phone
the enquiry line. Then if you want to make a complaint, you can either do it by
phone or fill in our Employment agency
Already operating an agency or thinking of starting one? Read our Frequently
asked questions for agencies.
The Government is
currently in the process of revising the regulations and has published Details
of the proposals.
There is also a Proposal
for an EC Directive on agency work.
The document The
recruitment industry in the UK
(39Kb) provides some information about the size and make-up of the industry.
in pdf format, indicated with a
can be opened with Adobe Acrobat reader, available free of charge.
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updated 8 November 2005