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Department of Trade and Industry
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What we do not do
For further details please refer to the FAQ (Frequently Asked Questions) page on this Website

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¨ We do not investigate unincorporated partnerships or sole traders.
(These often have names such as ‘Joe Bloggs & Co.’ and do not have the letters Ltd. or Plc. after their name).

¨ We do not investigate companies which do not have a business address in either England, Wales or Scotland.

¨ We do not investigate companies which have been dissolved.
(The Registrar of Companies will be able to tell you if a company has been dissolved).

¨ We do not investigate companies which are in compulsory liquidation - this is the responsibility of the Official Receiver. (Either the Registrar of Companies or the Insolvency Service can tell you if a company is in compulsory liquidation).

¨ We do not investigate companies which are being investigated by someone else -such as the police.

¨ By law we are not allowed to tell you what we find out.

¨ We cannot help you resolve any differences you have with a company (such as a dispute over the quality of goods or services provided), or help you to recover any money that you are owed.

¨ We cannot intervene in any dispute between a company and its shareholders, as they have remedies available to them through the courts.

¨ We do not intervene in any dispute which there may be within a company’s own management.

¨ We cannot give you any advice or guidance on what course of action you could or should take if you are in dispute with a company.

¨ We cannot comment on whether or not a company is reputable, or provide you with  references (credit or otherwise) for a particular company.

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