This snapshot, taken on
, shows web content acquired for preservation by The National Archives. External links, forms and search may not work in archived websites and contact details are likely to be out of date.
The UK Government Web Archive does not use cookies but some may be left in your browser from archived websites.

Access key links:

This site uses cookies to help make it more useful and reliable. Our cookies page explains what they are, which ones we use, and how you can manage or remove them.

Policy areasRSS Feed

You can access information about our policies by A to Z, by policy theme or by viewing the most recently updated pages.

Consumer issues

  • Buying and selling goods and services

    24 Sep 2012

    The Department for Business, Innovation and Skills (BIS) helps to draft and regulate many of the UK laws, regulations and guidelines on advertising, package travel and timeshare, pricing and product description that help protect consumers and businesses from unscrupulous practices.

  • Consumer Issues

    24 Sep 2012

    We want to ensure that UK consumers are treated fairly, know their rights and can use them effectively, and that consumer law is fair to both consumers and business.

  • Consumer Rights

    5 Nov 2012

    BIS has committed to clarifying and simplifying consumer rights as part of a comprehensive package of measures to improve consumer protection. This is a key response to the Government’s Red Tape Challenge.

  • Product safety

    26 Nov 2012

    Information on the relevant laws and regulations that apply to consumer and product safety policy issues.

Back to top