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Empowering and protecting consumers

Open date: 21 Jun 2011

Closing date: 27 Sep 2011

The Government is proposing a number of reforms to the current institutional arrangements to ensure that the provision of consumer information, advice, education, representation and enforcement is delivered effectively and efficiently. This consultation seeks views on these reforms which are aimed at:

  • Reducing the complexity of the consumer landscape
  • Strengthening the effectiveness of consumer enforcement
  • More cost-efficient delivery, closer to the consumer front line


Download the consultation