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Impact of Informal Learning at Work on Business Productivity (October 2003)

This report explores the link between informal learning at work and productivity.

The aims of the study were to:

  • review existing literature and survey data on informal learning in the workplace;
  • propose ways in which the links between informal learning in the workplace, product market strategies and business performance might be tested in a survey;
  • provide an analysis of best practice; and
  • propose ways to target case study material at a business audience in order to illustrate the range of practice of informal learning and the impact of such learning on business performance.
Impact of Informal Learning at Work on Business Productivity: Executive Summary The Impact of Informal Learning at Work on Business Productivity: full report