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consumer and competition policy

dti consumer and competition policy

link to Consumer Direct web site

link to the Office of Fair Trading

link to the Competition Commission web site

link to Trading Standards Central

link to National Assn. of Citizens Advice Bureau

link to European Commission

link to Need2know web site for young people

Topics Index

Consumer Policy

Competition Policy

Advertising, Pricing, Descriptions 
 • Misleading Advertising
 • Misleading Prices
 • Trade Descriptions 
 • Property Misdescriptions
 • Product Labelling
 • Origin Marking
 • Hallmarking 
 • Price Indications

Business Activities
 • Commercial Agents
 • Estate Agents Act
 • Sales Promotions

Consumer Advice, Information, & Empowerment
 • Consumer Complaints
 • Consumer Direct
 • Consumer Support Networks
 • Consumer Empowerment

Consumer Credit Bill

Consumer Credit  
 
• Consumer Credit Act 
 • Consumer Credit Review
 • Consumer Credit Review Consultations

Consumer Organisations
 • Consumer Councils 
 • Hearing Aid Council
 • Citizens Advice Bureau

Consumer Policy - EC and International
 • EC Directives 
 • EU Directive on Unfair Commercial Practices
 • EC Consumer Policy

 • Consumer Committee
 • Review of EC Consumer Policy (the Review
   of the Acquis) 
 • EC Consumer Funding
 • European Information Centres 
 • European Consumer Organisations

Consumer Policy - UK
 • Why Consumer Policy
 • Consumer Strategy

CTSA - see LBRO

Debt and Over-indebtedness
 • Debt - Face to Face Advice Project
 • Debt Surveys
 • Over-indebtedness

Dispute Resolutio & Consumer Redress
 • Codes of Practice
 • Alternative Dispute Resolution
 • Cross Border Jurisdiction
 • Private international law

E-Commerce
 • Distance Selling
 • E-commerce

Enforcement of Regulations 
 • Trading Standard Departments
 • Stop Now Orders (aka Enforcement
    Orders (EA Part 8)
 • EA Part 9 - Disclosure of Information
 • Consumer Group Claims
 • Super-complaints
 • Enforcement Concordat 
 • Good Practice Guide
 • Retail Enforcement Pilot

Enterprise Act 

Fact Sheets

Fireworks Policy
 • Fireworks Act & Regulations
 • Firework Safety

Firework Safety Web Site

Home Safety Network
 • Safety Advice and Resources 
 • Safety Research 
 • Safety Publicity

Holidays & Travel
 • Package Travel
 • Timeshare

Local Better Regulation Office (LBRO)

Safety Awareness and Research
 • HASS
 • Home Safety Network

Safety - General Product
 • General Product Safety
 • Product Recall
 • Product Liability

Safety of Services

Safety of Specific Products
 • Chemicals in Consumer Products
 • Child Care and Use Articles
 • Cosmetics
 • Flammability (Furniture and Nightwear)
 • Toys

Sale & Supply of Goods & Services
 • Sale of Goods Act
 • Supply of Goods and Services Act
 • Unfair Contract Terms Act
 • Unfair terms in Consumer Contract
    Regulations
 • Trading Stamps

 • Sale & Repair of Motor Vehicles

Selling Schemes 
 • Doorstep Selling 
 • Trading Schemes/Pyramid Selling

Sunday Trading Review

Unsolicited Goods & Services
 • Unsolicited Goods & Services Act
 
• Trade Directories
 • Unsolicited Mail & Other Approaches

Weights & Measures
 • Metrication
 • Weights and Measures
 • Packaged Goods

Competition Act 1998
 • Competition Act 1998
 • What Does the Act do?
 • EC Modernisation
 • Statutory Instruments

Competition Authorities 
 • Competition Complaints
 • Competition Commission
 • European Commission
 • Office of Fair Trading
 • Sectoral Regulators
 • Concurrent Powers

Competition Market Studies
 Care homes
 • Doorstep Selling
 • Estate Agents
 • Pharmacy Report 
 • Private Dentistry 
 • Property Searches
 • Public Sector Procurement
 
Public Subsidies
 • Taxis
 • Ticket Agents

Competition Policy - EU 
 • EC Competition Law 
 
• Reform of EC Competition Law
 • Replacement of Articles 88 and 89 by
   Articles 84 and 85.

Competition Policy - EC Block Exemptions
 
• Cars Block Exemption
 • Consortia Shipping Block Exemption
 • IATA
Block Exemption
 • L
iner Shipping Block Exemption
 • Technology Transfer
Block Exemption

Competition Policy - International
 • Co-operation with Competition 
    Authorities Worldwide 
 • Branded Consumer Goods Prices
 • International Price Comparisons 
 • International Trade and Competition
 • Studies on International Issues
 • US Anti-Trust Case (Empagran).

Competition Policy - UK
 • Why Competition Policy
 • Benefits from Competition
 • Economic Regulation

Competition - UK Regime
 • Reform of the UK Competition Regime

Enterprise Act 

Mergers
 • EC Mergers
 • UK Mergers

Monopolies
 • Monopoly Inquiries & Cases

     ▫ Extended Warranties
     ▫ Veterinary prescription-only medicines

 • Monopoly Provisions of Fair Trading
   Act 
 • Revocations

 • Beer Orders

Services Directive

State Aid
 • What is State Aid?
 • Guide to State Aid
 • Frameworks
 • Procedures
 • Complaints
 • Forms and Documents
 



Return to Consumer & Competition topics page

Last updated 08 February 2006


Department of Trade and Industry

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