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Scout, 1911. Cat ref: COPY 1/558Quality forum 2005

IMPACT! Assessing the impact of the archives sector

The tenth annual quality forum for archives and local studies will be held at The National Archives, Kew, on Wednesday 9 November 2005.

To book a place, please contact Lousia Macdonald (Email: louisa.macdonald@corpoflondon.gov.uk; Phone: 020 7332 3824; Fax: 020 7387 4306; Postal address: London Metropolitan Archives, 40 Northampton Road, London, EC1R 0HB).

Programme
10:30 - 11:00 Registration and coffee
11:00 - 11:30 Happy Birthday PSQG! The significance of the last 10 years (Geoff Pick, Convenor, PSQG).
11:30 - 12:00 Impact analysis: the London experience
(Paul Owens/Richard Naylor, Burns Owens Partnership)
12:00 - 12:30 Impact analysis: the experience of the library sector
(Andrew Stevens, Museums, Libraries and Archives Council)
12:30 - 13:00 Managing quality in information services: personal reflections
(Iain Watt, Head of Operations, Library of the European Parliament)
13:00 - 14:00 Lunch: including the cutting of the 10th PSQG Forum anniversary cake
14:00 - 15:30 Public Relations in archives
(a review introduced and chaired by Liz Hallam Smith, TNA and Chair of the National Council on Archives)
  Theory into practice: the view from TNA public relations unit
(Robert Smith, Head of Press and Publicity, TNA)
  Theory into practice: assessing public relations initiatives at the Glamorgan Record Office
(Charlotte Hodgson, Glamorgan Record Office and Vice Convenor, PSQG)
  Theory into practice: the impact of Archives Awareness Month
(Lucy Fulton, Archives Awareness Campaign co-ordinator)
15:30 - 15:45 PSQG: Work in progress
(including a summary of the progress on impact measures for archives and the inclusion of archives in the Comprehensive Performance Assessment Block)
15:45 - 16:00 Tea
16:00 - 16:15 Public Services Quality Group business meeting.
(A short business meeting, to which everyone is invited, will follow at the end of the forum. Anyone interested in joining working parties is welcome to attend)