The National Archives

Public Services Quality group

The Public Services Quality group for archives and local studies (PSQG) was established in 1996 as an informal network for archivists interested in best practice and quality issues and membership remains open to all. It sits alongside and complements the work and activities of the professional organisations.

Collaboration and mutual support are fundamental to the ethos of the group, which aims to enable individuals to establish contact with and learn from practitioners at the forefront of developments in the archival community.

The steering group co-ordinates the activities of PSQG and its membership includes the convenors of the working parties and representatives of several sponsoring bodies.

The annual quality forum is an opportunity for this work to be aired and discussed more widely.

Latest news and updates

Quality Forum 2005 : programme and booking details	20 October 2005
Survey of visitors to British archives 2006	1 September 2005
Minutes of the steering group meeting on 7 July 2004	9 August 2004
Quality Forum 2004 : programme and booking form	12 June 2004
Minutes of the steering group meeting on 21 April 2004	21 May 2004
Minutes of the steering group meeting on 27 January 2004	3 March 2004
Draft performance indicators for access and usage, piloted August 2003(302kb)	31 December 2003
Presentations and papers from the annual quality forum 2003	31 December 2003
Survey of visitors to British archives national report	21 November 2002
Standard for access to archives - Final edition for endorsement, September 2003	30 October 2003

Achievements

Since its establishment the PSQG has been responsible for:

In 1999 the first chairman of the group, Mr Chris Pickford wrote an article on the work of the group: "Cuckoo in the Nest, or Welcome Addition to the Archival Family?"(68kb). This article was originally published in the "Archivum" journal.

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