Contact Guide
Our Customers are reminded that if they wish to report a fault or chase an existing repair, they should call the HelpDesk number on 0800 707 6000.
Latest Headlines
- Details on the loft insulation programme for 2010/2011 (Dec 2010)
- Announcement on MHS Service Update (Dec 2010)
- Fact-sheet on combating Condensation and Mould in your home (Oct 2010)
- Defence Estates has launched an easier way for entitled Service personnel to apply for SFA (Oct 2010)
>> Click here for more Headlines
Customer Comments
Welcome to MODern Housing Solutions
Providing a better Service to Forces Families
MODern Housing Solutions (MHS) is a company contracted by Defence Estates Operations Housing (DE) to carry out maintenance tasks in the homes of 45,000 Service Families in England and Wales.
Made up from Carillion plc and Enterprise plc, MHS was formed in November 2005 when DE awarded us with the Housing Prime Contract. We have a dedicated team of employees and supply chain contractors consisting of carpenters, plumbers & Corgi elected plumbers, bricklayers, plasterers, electricians and more, waiting to carry out work in your home.
MHS are acutely aware of the importance of good quality housing to MOD personnel as significant numbers of our staff also have lived in these houses in times gone by. We are committed to ensuring a better service is provided to our customers, through provision of a one stop shop with our Freephone Helpdesk on a 24/7 basis, through improved quality of workmanship and reliability in the execution of works, and through increased efficiency in the management of the service. With our expertise within this field and our investment in training and continuous improvement coupled with our commitment to you, we aim to provide best-in class housing maintenance for Service families.
MHS is an established company who provide complete peace of mind. For more information on who we are, what we do, and how we can deliver our services, please explore this site or email us at: info@modernhousingsolutions.co.uk.
Our Customers are reminded that if they wish to report a fault, they should telephone the Freephone Helpdesk on 0800 707 6000.
When we visit, we, or a specialist supplier working with us, will phone, using the number you have given as the most convenient, to say we are on the way.
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