Publications and ReportsMinistry of Defence Public Service Agreement (PSA), Service Delivery Agreement and Techinical Note
November 2002
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- MOD Public Service Agreement Introduction (48Kb, Adobe PDF)
Ministry of Defence Public Service Agreement, Service Delivery Agreement and Technical Note: Introduction (HTML version)
Each government department has a Public Service Agreement (PSA) (Click here to get document) consisting of a series of targets which broadly cover the outcomes the department aims to achieve over the course of each government spending review period. The 2002 Spending Review covers the period 2003/04 – 2005/06. The MODs PSA for this period can be seen below. Underpinning each target is a Service Delivery Agreement (SDA) and a Technical Note.
The SDA is a more detailed description of the activities which we will undertake to achieve the target. It also provides clarification of some of the terms in the target and highlights a few of the issues involved in delivering the target.
The Technical Note explains how performance against the target will be measured. The MOD has a Balanced Scorecard approach to monitoring and managing performance within the Department. This is designed to deliver progress against the Department’s key objectives. It aims to capture all the drivers of good performance across four key areas: output deliverables; resource management; process improvement; and learning and development. The MOD’s PSA targets will be reflected in the Department’s Corporate Plan which is constructed on the lines of the Defence Balanced Scorecard and its performance indicators. These are measured and reported quarterly to the Department’s Management Board. Where relevant the same data is used in reporting progress on the achievement of PSA targets, including in the annual Departmental Performance Report.
Click here for the Departmental Performance Report 2001/2002
The Defence Analytical Serviced Agency (DASA) provides professional analysis and statistics, including those which are part of the National Statistics, such as the annual compendium “UK Defence Statistics”. DASA is part of the Government Statistical Service (GSS) and operates to the GSS code of practise. It undergoes regular reviews to ensure it meets customer needs and is free from any political interference. Relevant statistics for targets 1 and 4 are published each year in the UK Defence Statistics.
Click here for the most recent Defence Statistics publication (2002)
Click here for more details on PSA, SDA and Technical Notes
Last Updated: 1 Aug 03