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Defence

About Defence

Compassionate Casework

Joint Casualty and Compassionate Centre (JCCC)


The Joint Casualty and Compassionate Centre (JCCC) also provides a compassionate casework service world-wide. If circumstances should arise, while a Service person is overseas, families and relatives can apply for her/his return on compassionate grounds - for example in the event of a death in the family, serious illness or serious family crisis.

Details are provided on Form JPA P001 'Compassionate Leave Travel from Overseas'. This small credit-card sized form is designed to be issued to personnel deploying on operations so that they may give it to their families and relatives. It provides advice on how to get help in the event of a problem. Personnel are issued with copies of the form before proceeding overseas.

Granting of compassionate leave is a matter for the individual’s Commanding Officer, but working closely with Service welfare organisations the JCCC will investigate any reported case and categorise the case for travel and assistance. In the most serious cases, Category A, the JCCC will authorise the return of an individual by the fastest possible means and will work closely with the Defence Transport and Movements Agency Compassionate Travel Cell to achieve that aim. Less serious cases may be allocated a lower priority.