Defence
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Defence Vetting Agency - Frequently Asked Questions - Safeguards
Questions about Safeguards
Might I be discriminated against? What safeguards are there? The DVA takes the greatest care to make sure that all information collected during the vetting process is accurate, for example, that there is no confusion over identify when carrying out criminal record checks. In addition, under the terms of the Security Service Act 1989, any person may complain to the Security Service Tribunal - a panel independent of the Government, made up of senior members of the legal profession - if they believe the DVA has provided adverse vetting information about them. What do I do if I think the DV interview was conducted unfairly or improperly? The DVA is very keen to make sure that all interviews are conducted fairly and courteously, and the Agency has introduced a post-interview questionnaire that asks various questions about your experience with the DV process, including the way in which the interview was conducted, and it provides space for any other comments. We hope that people take the time to complete and return the form, which will help us improve the vetting process. The form may be completed anonymously. The form should not be used for serious complaints. If you wish to complain formally you should write direct to: Chief Executive, Defence Vetting Agency, Room 232 Building 107, Imphal Barracks, Fulford Road, York YO10 4 AS Or, if you want your complaint investigated independently, you may write to: Director General Security and Safety, Ministry of Defence, Main Building, Whitehall London SW1A 2HB
