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Her Majesty's Courts Service key performance indicators 2009-10

30 March 2009

Justice Minister Bridget Prentice has made a statement announcing the list of key performance indicators for Her Majesty's Courts Service (HMCS) for 2009-10.

The Parliamentary Under Secretary of State, Ministry of Justice (Bridget Prentice):

The following list of key performance indicators has been set for Her Majesty's Courts Service for 2009-2010:

1. To commence 78% of cases within the following time scales in the Crown Court:
   • defendants' cases that are sent for trial within 26 weeks of sending
   • defendants' committal for trial cases within 16 weeks of committal
   • appeals within 14 weeks of the appeal being lodged
   • committals for sentence within 10 weeks of committal.
2. To speed up criminal cases in the magistrates' courts so that, for charged cases, the average time from charge to disposal is less than six weeks.
3. Time taken to produce and send court results to the police:
   • 95% of court registers produced and despatched within three working days
   • 100% of court registers produced and despatched within six working days.
4. To achieve an 85% payment rate for financial penalties in the magistrates' courts.
5. For 60% of all breached community penalties to be resolved within 25 working days of the relevant failure to comply.
6. To increase the proportion of defended small claims that are completed otherwise than by court hearing to 65%.
7. To increase the proportion of defended small claims that are completed (from receipt to final hearing) within 30 weeks to at least 70%.
8. To increase the amount of civil work initiated online – 65% of eligible possession claims through Possession Claim Online and 75% of specified money claims through Money Claim Online and via the Claims Production Centre.
9. To ensure that 48% of care and supervision cases in the county court and 56% in the magistrates' court are completed within 40 weeks.
10. To maintain the 'very satisfied' element of the HMCS court user satisfaction survey at or above the 2007-08 baseline of 41%.

More information on these and other key supporting targets are published in the HM Courts Service Business Plan for 2009-10, available on the HMCS website.