Following the theft of four laptops from our Manchester office, The Insolvency Service has set up dedicated communication channels for persons who may have reason to be concerned about the loss of personal data.  

Please direct your query to the appropriate contact listed below. We will deal with all queries as speedily as possible.   

• If you are a former director of a company that has been in administration, receivership or liquidation and you receive a letter from us in connection with this incident within the next few days, please call this number: 0121 698 4343 between 9 to 5, Monday to Friday.  Please mention that you have received a letter from us when you talk to our officer. 
• If you are a former director of a company that has been through any form of insolvency and do not receive a letter from us within the next few days but remain concerned, please contact us on 0121 698 4343 between 9 to 5, Monday to Friday.  Please mention that you have not received a letter from us.  We will try to confirm whether or not information relating to you was on the stolen laptop.
• If you wish to request access to specific information relating to you that might have been on the stolen laptop, you will need to make a formal written request to us under the provisions of the Data Protection Act.  For details of how to do this, please contact us on 020 7637 6585 or send an email to: enforcement.technical@insolvency.gsi.gov.uk
• If you are an Insolvency Practitioner who has received a letter from us or if you have a query relating to a particular Insolvency Practitioner, please contact us via this e-mail address: IPPolicy.Section@insolvency.gsi.gov.uk
• If you are a journalist who wishes to discuss this incident with the Service, please contact either Lorna Dennis: 020 7637 6279 or Ade Daramy: 020 7596 6187 and m: 07966 929 166.
• If you have any other general enquiry in connection with this incident and you don’t fall under any of the categories listed above, please contact The Insolvency Service Enquiry Line on: 0845 602 9848

The Insolvency Service has issued a media statement about this incident, which can be found on the press notice section of our website www.insolvency.gov.uk