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Justice & Victims

Victim's Charter

Foreword by the Home Secretary

I am determined to put the needs of victims closer to the heart of the criminal justice process. The Victim’s Charter, introduced by the previous Government in 1996 and building on the first Charter in 1990, made a good start in outlining the standards of service to which victims are entitled. I regard this as an interim measure and am determined to do more.

The Government White Paper ‘Justice For All’, published on 17 July 2002, outlined some of the advances we have made over the last five years. It also detailed our future plans. Victims and witnesses are at the centre of those plans, as we strive to create a criminal justice system which is fair to everyone.

I am in the process of drawing up a new code of practice for victims which is binding on the criminal justice agencies. I am also planning to appoint a Commissioner for Victims and Witnesses to monitor the code, to advise on changes to it and to promote the interests of victims in general. And a new procedure will be established, as part of the Parliamentary Ombudsman structure, to investigate complaints from victims when things go wrong.

These important new developments will represent a significant step forward in improving services for all victims of crime. In the meantime, the standards outlined in this Charter should guarantee services that are already regarded as among the best in the world. I look forward to making them even better.

David Blunkett