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Home Office HM Inspectorate of Prisons
REPORT ON
A FULL ANNOUNCED INSPECTION OF
HM HOLDING CENTRE HASLAR
15-19 JUNE 1998
BY
HM INSPECTORATE OF PRISONS


Original paper publication Crown Copyright ©1998

ISBN 1 84082 207 4
Published by
Home Office
50 Queen Annes Gate
London SW1H 9AT



This report has been divided into 8 seperate files to reduce download times. The files are:

hasl981.html - Contents, preface and executive summary (this file)
hasl982.html - Chapter 1 (Introduction)
hasl983.html - Chapters 2 and 3 (The Estate, and Management and Staffing)
hasl984.html - Chapter 4 (Life for detainees and Prisoners)
hals985.html - Chapters 5 and 6 (Custody, and Throughcare/Resettlement)
hasl986.html - Chapter 7 (Health Care)
hasl987.html - Chapter 8 (Recommendations and Examples of Good Practice)
hasl98ap.html - Appendices


CONTENTS

 
    Paragraph
PREFACE    
EXECUTIVE SUMMARY  
CHAPTER ONE INTRODUCTION  
  History 1.1
  Prisoner and detainee population 1.2
  What we were told :  
      Governor 1.3
       Managers 1.4
       Staff 1.5
       Whitley Committee 1.6
       Convicted prisoners 1.7
       Detainees 1.8
       Board of Visitors 1.9
       Immigration Service 1.10
CHAPTER TWO THE ESTATE  
  The Site 2.1
Buildings and maintenance 2.2-2.4
  Health and Safety 2.5
  Works Services Department 2.6-2.7
CHAPTER THREE MANAGEMENT AND STAFFING  
  Management  
  Management Structure and Communications 3.1-3.7
  Management Services 3.8-3.15
  Staffing  
  Staff deployment 3.16-3.20
  Staff training 3.21-3.27
  Staff facilities 3.28-3.30
  Equal Opportunities and Race Relations 3.31-3.34
  Facilities for those with disabilities 3.35-3.36
  Occupational Health 3.37-3.41
CHAPTER FOUR LIFE FOR DETAINEES AND PRISONERS  
  Accommodation and facilities, mail and telephones 4.1-4.17
  Catering 4.18-4.24
  Prisoners' earnings and private cash 4.25-4.27
  Prison shop 4.28-4.31
  Education 4.32-4.53
  Employment / Regime Monitoring 4.54-4.59
  Clothing and Bedding Exchanges 4.60-4.65
  Physical Education 4.66-4.70
  Chaplaincy 4.71
  Requests and Complaints 4.72-4.73
  Visits 4.74-4.76
  Sentence calculation 4.77
CHAPTER FIVE CUSTODY  
  Incentives and Earned Privileges Scheme 5.1-5.5
  Anti-Bullying Strategy and Suicide Awareness 5.6-5.10
  Drug Strategy and Mandatory Drug Testing 5.11-5.12
  Sentence Planning and Release on Temporary Licence 5.13-5.16
CHAPTER SIX THROUGHCARE / RESETTLEMENT  
  Reception / Discharge 6.1-6.7
  Induction, Bail information and Legal Aid 6.8-6.15
  Throughcare and Offending Behaviour 6.16-6.20
CHAPTER SEVEN HEALTH CARE  
  Health care 7.1
  National Issues 7.2-7.7
  The health care service at Haslar 7.8-7.26
  Pharmacy 7.27-7.37
CHAPTER EIGHT RECOMMENDATIONS and EXAMPLES OF GOOD PRACTICE  
  Secretary of State 8.1-8.3
  Director General 8.4
  Area Manager 8.5
  Governor 8.6-8.125
  Examples of good practice 8.126-8.138
APPENDICES    
I)
Management Structure  
II)
Daily routines  
III)
Prisoner and detainee population: demographic details  
IV)
Inspection Team  
SECURITY (not for publication)  
  Security  
  Fire Precautions  

PREFACE

During 1997 we inspected the Immigration Service Detention Centres at Tinsley House and Campsfield House, following which I recommended that the Prison Service should have its responsibility for holding asylum seekers and immigration detainees removed. None of these people has been sentenced by the courts, nor are they subject to remand arrangements requiring them to appear before judges or magistrates. I recommended that the Immigration Service should examine the contracts under which private sector firms acted on their behalf, and, I recommend that the same should apply to the Prison Service. The Immigration Service must specify the conditions and treatment that must be provided for those whom it is their responsibility or decision to hold, and ensure that they are in place. Therefore many of the recommendations regarding the treatment and conditions of those detained, made in the above reports, apply equally to those detained at HMHC Haslar.

I say that because it is, for example, quite intolerable that educational provision should be cut by 50%, not in line with Immigration Service policy, but in line with cuts required of the Prison Service. The Prison Service is the agent of the Immigration Service, and, in the same way that I have recommended that a compliance monitor should be appointed in all private sector immigration centres, in line with Prison Service practice in all its contracted prisons, I believe that the same should apply to HMHC HASLAR. It is up to the Immigration Service to fund activities for its detainees, and the Prison Service to provide.

But I must repeat my earlier contention. I do not believe that asylum seekers or immigration detainees should normally be held under Prison Rules, unless they have committed a crime which makes such detention appropriate. They are not criminals, and this should be recognised in the new statutory rules for Immigration Detainees that are currently being drawn up. Of course there may be occasions when certain individuals may have to be held by the Prison Service on the Immigration Service's behalf, but such arrangements must be made subject to proper legal safeguards.

But, I am concerned that sentenced prisoners, sent, by the Prison Service, to Haslar to help with domestic and administrative tasks, are being denied the pre-release facilities that they would expect in normal Category D prisons. They must be prepared for release like any other prisoner, and require the normal Throughcare and resettlement arrangements, including the provision of Personal Officers. I accept that there are problems in achieving this at Haslar, because of the many other demands on the time of the permanent staff, but, in addition to caring for those whom it should not be their responsibility to hold, the Prison Service must not ignore the needs of its own.

It is quite clear that the Governor and his staff, supported by a variety of volunteers such as those who come in to help the detainees with their English language studies, are trying as well as they are able to care for those in their charge. I am concerned that they should have been left with an incomplete management team for so long, but, more importantly even than this, they are trained to administer custody, under Prison Rules , which do not contain rules or regulations covering the operation of Holding Centres for the treatment of detainees, which make them wholly inappropriate for the task. On their behalf, and of the Prison Service as a whole, I must recommend that alternative arrangements for holding asylum seekers and immigration detainees, including, particularly, children and those under the age of 21, are made as quickly as possible.
 

Sir David Ramsbotham August 1998

HM Chief Inspection of Prisons


EXECUTIVE SUMMARY

Introduction

Haslar is one of a number of establishments holding immigration detainees detained under the Immigration Act of 1991. Some detainees are held in holding centres such as Tinsley House and Campsfield House which are run for the Immigration Service by private companies. Others are held in parts of Prison Service establishments which have been designated as holding centres for detainees.

Haslar is unique in that it is the only Prison Service establishment whose main purpose is to hold detainees on behalf of the Immigration Service.

Recent inspections of Tinsley House and Campsfield House identified a number of issues which are specific to the detention of immigration detainees and the conditions and treatment to which they are subject.

The Estate

Haslar had been built in 1864 as a Naval barracks and continued in that role until 1953. After lying unused for a few years it reopened as a detention centre for young offenders before closing in 1989. Later that year it became a prison for immigration detainees. The establishment can hold up to 139 detainees and up to 19 sentenced prisoners who form a "work party".

Life for Detainees and Prisoners

Accommodation and Facilities

There were six wings of dormitory accommodation including A Wing for the sentenced prisoners. The dormitories were divided into single, double, triple and four bedded cubicles which were basic but adequate. The living accommodation was untidy and unclean in places and the toilets needed cleaning and descaling. It was noticeable that the sentenced prisoners had more possessions than the detainees, including more curtains and carpets. All detainees had property boxes and lockers with keys to their rooms.

We were impressed with the catering arrangements as the quality of food and its presentation was high. We recommend that meals should be served on plates rather than metal trays and that "dry rations" for making hot drinks on the wings should be issued to detainees.

The sentenced prisoners were all required to work for which they received wages. An increasing number of detainees had volunteered to work and they, too received a weekly wage. Detainees are not obliged to work but in other prison establishments, where they choose not to work they receive an unemployed rate of pay. This was not the case at Haslar at the time of our inspection but the Governor had recently received authority to do so.

Arrangements for dealing with foreign currency received as private cash for detainees were impressive.

The prison shop was located in a good position allowing easy access for detainees and prisoners. It was run by operational support grade staff who had a friendly manner: we have recommended that the process should be streamlined by a greater use of IT.

The Education Department provided a vibrant centre of activity for detainees. There were enthusiastic staff who responded to individual needs and adopted a flexible approach to learning. It was extremely disappointing that the education budget had been drastically reduced by 50%, thus decimating the major activity for detainees. We noted that the current education provider had not been short-listed for the new Education contract.

Clothing and bedding exchange procedures were generally sound. The stores area was clean although there was the potential for contamination of clean and dirty kit. We have made recommendations to help make kit issue and exchange more efficient.

Although there was a good physical education programme in reasonable facilities the Governor planned to contract out the PE service as a part of budget reductions. The existing provision catered for many activities and was a fine example of multi-national co-operation by detainees. It is important that such an atmosphere is sustained under the new system.

Religious activities were well covered by a team of part-time ministers. Haslar was unusual in having more than 10 religions represented with Muslims, Hindus and Sikhs comprising 64% of the population. Members of the Chaplaincy team therefore saw themselves as being there for all detainees and prisoners, often in a co-ordinating role to accommodate many requirements. The facilities for multi-faith worship were good.

The visits room was very pleasant, well furnished and in a good location. Drinks and light refreshments were available from a vending machine and toilets provided. There was no Visitors Centre. Visiting orders were not required and therefore detainees could receive unlimited visits. Sentenced prisoners had alternate weekend visits at home.

We were told that CCTV was to be installed in the visits room at considerable cost and questioned whether this was a financial priority at a time when education and other parts of the regime were being cut to achieve savings.

Race Relations

There were many positive aspects to race relations as one might expect in an establishment with such a diverse mix of race and nationalities. The Race Relations management team met bi-monthly and, amongst other duties, used management information to monitor the regime to ensure equality of opportunity. The Race Relations Officer was very committed and wished to develop more training, a greater range of activities and more involvement with outside agencies but claimed that he was allocated insufficient time to carry out his duties.

Custody

An Incentives and Earned Privileges Scheme had been introduced in a limited way but this was not being properly managed for detainees. Better controls would be introduced later in the year to try to improve standards of behaviour and general conduct. The scheme was more effective for the sentenced prisoners, nearly all of whom were on the enhanced level.

There was not a significant problem with bullying but nevertheless staff were far from complacent. The policy document was good and staff training ensured that anti-bullying was given a high profile. Effective shift hand-overs helped to ensure that staff were aware of any potential problems and that bullies rather than their victims were approached.

Suicide awareness was also given a high profile with regular management meetings on the subject and reviews. The quality of the entries in self-harm documentation (F2052SH) was good. We were impressed by the use of photographs of detainees on F2052SH's and felt it should become national practice in the Prison Service.

Throughcare / Resettlement

There was a Personal Officer Scheme for sentenced prisoners. There was no Personal Officer Scheme for detainees but for the sentenced population Officers were involved in sentence management, release on temporary licence consideration and assessments for the Incentives and Earned Privileges Scheme. However, it seemed that this work had not been properly quantified as staff were regularly deployed to other duties.

The reception facility and procedures could be improved. We were impressed by the holding room in which new receptions were held, the quality of information they were given and the refreshments offered. Additionally the issue of a free £2 phonecard was a positive gesture. However, we were concerned that the reception area was too small (there were plans to move it), that new arrivals were not strip searched (although sentenced prisoners were) and that arrangements to deal with receptions arriving over staff meal times were inadequate.

A sentence management unit was in operation to deal with the throughcare of sentenced prisoners. There were good links with the Probation Service. Sentence plans were of good quality but, again, we found that staff detailed to these duties were often redeployed to other duties.

There was a Throughcare Committee which was attended by the Probation Officer. The Probation contract was being reviewed at the time of our inspection. There were no accredited offending behaviour courses in place but other programmes run by Prison Officers and the Probation Officer did take place on a limited basis.

Health Care

We were impressed by the long-term association with a local general practice which had formed the basis of a very good medical provision. The quality of medical and nursing staff was very high and the Health Care Centre was generally well equipped. There was no in-patient facility and a room in the HCC which was occasionally used for overnight stays was unsafe because of ligature points.

The dental provision was less impressive and the dental surgery itself was deemed unacceptable.

Management and staffing

The senior management team had been seriously depleted for some time but was shortly to be brought back up to strength. Consequently some of the monitoring and control systems were not as effective as they should be.

Communications and the staff information room in particular were generally good. There was a training programme and good records for staff were maintained but there was no identifiable training budget.

A work re-profiling exercise was to be undertaken in July to establish a better link between the work which needed to be done and the number of staff required to do it. We saw this as a positive way of making best use of resources and improving the regime. It should also include further use of operational support grades in areas such as the main gate.

Conclusions

As explained in our recent report on Campsfield House we do not believe it to be safe or appropriate for detainees to be held in holding centres, where there are no rules or regulations governing their treatment. Furthermore we consider it is inappropriate, save in exceptional circumstances, for Prison Service establishments to be used to hold detainees who have neither been charged with any criminal offence nor been subject to judicial process. Indeed, such detention contradicts the Prison Service's own statement of purpose which states that:

"Her Majesty's Prison Service serves the public by keeping in custody those committed by the courts......."

It follows therefore that we believe that Haslar should not continue in its present role as a prison holding immigration detainees. This is not a reflection on the Governor nor on his staff who are carrying out their work in the best way they can. We also deplore the "lottery" by which detainees may be located in a holding centre run by the Immigration Service, a wing of a prison or at Haslar, depending primarily on vacancies. Worryingly, the same is true of young detainees who may be held inappropriately in holding centres or prisons whilst attempts are made to establish their age.

If prison staff at Haslar are required to continue to hold detainees until such time as the Immigration Service is able to provide other detention places to cope with the number of people it wishes to detain, there should be a formal contractual arrangement with the Immigration Service and statutory rules appropriate to the detention of immigrants which were recommended in the Campsfield House report should apply.

This may help to protect Haslar from the sort of Prison Service budgetary cuts inflicted in the past and assist in the provision of more positive and constructive activities for detainees to spend their time usefully whilst awaiting decisions on their future. The regime for detainees at Haslar was restricted by the available resources and the lack of any understanding about what was expected of the Prison Service by the Immigration Service, other than custody. Haslar was operating in line with many other prisons but sometimes this was at odds with the needs of the Immigration Service. There were, for example, problems over entry timings because Immigration commitments clashed with mealtimes for staff and detainees.

However, given these serious concerns, we found that prison staff at Haslar were carrying out their tasks with humanity and care. Staff/detainee relationships were generally very good and the conditions in which detainees were housed, whilst far from perfect, were adequate.



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