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Crime & Policing

Internet crime – prevention advice

General advice | Junk email | Fraudulent emails | Internet scams | West African 419 Fraud/Advance Fee Fraud

General advice

  • Learn about fraud scams on the DTI’s ‘Don’t be a mug’ website, which contains contains guidance on how to avoid scams and other ‘rip-offs’.
  • Learn about safe shopping on the Consumer Gateway website. Remember: If it sounds too good to be true, it probably is!
  • Guidance on the safe use of cards for online shopping/banking is available on the Cardwatch website. While figures from the Association for Payment Clearing Services (APACS) suggested the Internet only accounted for 7% of UK credit card fraud in 2002, the figure has risen from 2001, so it is important to take a few simple precautions to protect yourself.

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Junk email

New legislation on unsolicited commercial email (also known as “spam” or “junk” mail) came into force on 11 December 2003.

The new legislation includes two new rules for email marketing:

  • The sender must not conceal their identity and must provide a valid address for opt-out requests.
  • Senders of unsolicited email marketing messages to individual subscribers must only do so with the recipient’s prior consent.

Further information on the Privacy and Electronic Communications (EC Directive) Regulations 2003 is available on:

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Fraudulent emails

There have been a number of emails sent out by fraudsters that claim to be from legitimate banks.

These emails often ask you to follow a link to a website that appears to be the website of that bank.

Once there, you are asked to give your login and password details.

These spoof websites enable the fraudsters to get hold of your details.

  • Advice for consumers on these so-called ‘phishing’ attacks has been issued by The British Banking Association, together with the National Hi-Tech Crime Unit and the Association for Payment Clearing Services (APACS).

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Other Internet scams

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West African 419 Fraud/Advance Fee Fraud

The 'West African' scam is also known as the '419' advance fee fraud.

The scam is based on the premise that some major event, such as the overthrow of a government, has resulted in large sums of money being held in a country by a person or persons who are seeking help in transferring the money overseas. A proportion of the money is offered for help to arrange the transfer.

Victims may be approached by letter, fax or more frequently now email.

Anyone who responds receives another letter asking for money for a last minute bribe. Inevitably, having parted with their money, they never hear from their African contact again.

For more information, contact:

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