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Community & Race

Compact Mediation Scheme

Compact Mediation Scheme- what is it?

The Scheme offers the services of neutral mediators in disputes related either to the letter or the spirit of the Compact –the framework which sets out how the Government and voluntary and community sector work together-and Compact Codes of Good Practice. Mediation can be sought on such issues as funding, consultation and policy appraisal, volunteering, Black and Minority Ethnic (BME) groups, and community groups.

The scheme is open to voluntary and community sector organisations and Government departments, Government Offices for the Regions in England, executive agencies and non-departmental public bodies (NDPBs). From 2004 access to the scheme has been opened as an option for dealing with disputes relating to Local Compacts between the sector and local public sector bodies (including NDPBs acting as local delivery agents). The Home Office has appointed CEDR Solve, a recognised leader in the field of dispute resolution, to operate the Scheme.

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How do parties access the scheme, or find out more information about it?

CEDR Solve will consider both new and existing complaints, providing initial advice on whether the scheme can assist in a dispute. In some cases they may suggest alternative means of resolution if appropriate.

Further information on the scheme can be found on:

  • The Compact Mediation Scheme leaflet available from CEDR Solve at or by contacting them on telephone 020 7536 6060.

This will be of special importance to officials that deal with the voluntary and community sector, and who may at some stage become involved in related disputes.

What is the Compact Advocacy Programme, and how does it differ?

This National Council for Voluntary Organisation’s (NCVO) Compact Advocacy Programme helps voluntary and community organisations in dispute with a Government Department or agency where there has been a breach of the Compact. NCVO will advocate on behalf of an organisation to help their case.

The Compact Mediation Scheme is completely independent and open to both Government and the voluntary and community sector.

Mediation can be taken up at any stage, and can be effective at an early stage when a dispute first arises, preventing a relationship from deteriorating.

Mediation is:

  • voluntary- both sides must agree to go to mediation
  • private and confidential
  • affordable and cost-effective
  • conducted by a fully trained professional mediator
  • and leads to a rapid and binding solution (about 80% of mediations settle in one day).

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