Public Service Agreement Performance
FOREIGN AND COMMONWEALTH OFFICE
Target: Effective and efficient consular and entry clearence services, as measured by specific underlying targets.
Click here for the Technical Note for this Target
Indicator one: Percentage of overseas passports issued within 5 working days from receipt of correct fee and correctly completed application.
Click here for the latest performance data (PDF file approx 10kb)
Indicator two: Percentage of hospitalised consular cases contacted within 24 hours of notification.
Click here for the latest performance data (PDF file approx 10kb)
Indicator three: Percentage of detainees contacted within 24 hours of notification of arrest, and detainee visited as soon as possible thereafter if detainee wishes.
Click here for the latest performance data (PDF file approx 10kb)
Indicator four: Percentage of notarial acts carried out within 1 working day from receipt of correct fee and correctly completed application form.
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Indicator five: Percentage of birth registrations carried out within 5 working days from receipt of correct fee and and correctly completed application.
Click here for the latest performance data (PDF file approx 10kb)
Indicator six: Percentage of death registrations carried out within 3 working days from receipt of correct fee and correctly completed application.
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Indicator seven: Percentage of Posts making decisions within 24 hours on straightforward non-settlement visa applications (Tiers 1 and 2).
Click here for the latest performance data (PDF file approx 10kb)
Indicator eight: Percentage of Posts making decisions within 10 working days on non-settlement applications requiring an interview (Tier 3).
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Indicator nine: Percentage of Posts meeting target times for interviewing applicants for for settlement visas (Tier 4).
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Indicator ten: The number of valid visas cancelled on arrival, with the exception of those who claim asylum, as a percentage of visas granted.
Click here for the latest performance data (PDF file approx 10kb)
Other useful links:
Prime Minister's Delivery Unit
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