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Pre-Budget Report
Since their introduction in the 1998 Comprehensive Spending Review (CSR), Public Service Agreements (PSAs) have played a vital role in galvanising public service delivery and driving major improvements in outcomes. Building on this success, over the past two years the Government has been working with frontline professionals, the public and external experts to renew the performance management framework for the next decade.
2007 CSR announces the culmination of this work, with 30 new PSAs setting a vision for continuous and accelerated improvement in the Government's priority outcomes over the CSR07 period.
At Budget 2009, the Government reshaped its performance management framework to better reflect its economic priorities. The PSA framework now includes an additional overarching objective: “Help people and businesses come through the downturn sooner and stronger, supporting long-term economic growth and prosperity.” This objective will be achieved through the delivery of commitments from the National Economic Council to help people and businesses come through the downturn sooner and stronger, including packages on repossessions, apprenticeships, business access to finance and help for the unemployed; and PSAs on economic performance and productivity, skills, employment, housing, business success, transport, science and innovation. The Government will continue to drive forward delivery of these objectives and the rest of the 30 PSAs to improve public services and wider outcomes for citizens. The reshaped PSA framework is available below in Adobe Acrobat Portable Document Format (PDF).
New PSAs set out the key priority outcomes the Government wants to achieve in the next spending period (2008-2011).
A Government-wide commitment to build services around the needs of citizens and businesses will be integral to the achievement of each of the PSA outcomes set out above. The Government has today also published a Service Transformation Agreement, which underpins delivery of the new PSA framework, setting out the Government's vision for building services around the citizen and specific actions for each department in taking forward this challenging agenda.
The PSA Delivery Agreements and the Service Transformation Agreement are all available below (please note that as a result of changes at Budget, some PSAs may sit under a new overarching objective. The PSA numbers are listed next to the appropriate objective):
The Service Transformation Agreement is available below in Adobe Acrobat Portable Document Format (PDF). If you do not have Adobe Acrobat installed on your computer you can download the software free of charge from the Adobe website. For alternative ways to read PDF documents and further information on website accessibility visit the HM Treasury accessibility page.
