Need help?
The FAQs below, based on the queries we're sent, aim to give you an overview of how to use this website, how to find specific documents or find information, and tell you who to contact in the Treasury for further help.
How do I find a document on this web site?
What's an Adobe Acrobat PDF file and why can't I open it?
Where do I find HM Treasury guidance on procurement, including CUP guidance, PFI data and Treasury Taskforce material?
Where do I find the Green Book?
Where do I find the Myners Report?
Where do I find the Wanless Report?
I'm trying to contact a particular person - where can I find their details?
Where do I find information about personal or corporate taxation?
Where can I find information about VAT?
Who should I contact about premium bonds/savings bonds/war bonds?
Where can I find information about a particular public spending programme?
Why am I getting a "page not found" message?
Where can I find statistical data?
I have a query or comment about the Treasury - who should I contact?
How do I find a document on this web site?
The Treasury website contains more than 3,000 documents, from press releases, to consultation documents to budget reports and spending reviews.
From every page you can find links to speeches and press notices in the Newsroom, key economic data in the Economic Data and Tools section, Consultations, Careers information, as well as links to the Budget, Pre-Budget Report and Spending Review sections. You can also find menus for the 'Topics' and 'Documents' areas. For a full explanation of what is available in these areas, see the home page of this site.
Still having problems? You can also use the key word search facility on the home page, or if the document you are looking for might have been produced by another government department, try the ukonline site. If you are still having problems, you can contact the web team directly for help. If you're looking for a Press Notice earlier than January 1998 please click here.
What's an Adobe Acrobat PDF file and why can't I open it?
Where do I find HM Treasury guidance on procurement?
HM Treasury Guidance on procurement, including CUP guidance, PFI data and Treasury Taskforce material, is now held on the Office of Government Commerce (OGC) website. In case of difficulty please contact OGC via the link on their homepage.
Where do I find the Green Book?
A PDF file of the "Green Book" (Appraisal and Evaluation in Central Government) is available on the Economic Data and Tools page.
Where do I find the Myners Review?
The Myners review of institutional investment, which was published in March 2001, is available in the Financial Services section of the documents area.
Where do I find the Wanless Report?
The Wanless Report is available in our Consultations area.
I'm trying to contact a particular person - where can I find their details?
There is no staff directory on the website, but if you're trying to contact a particular person we are happy to forward an email on your behalf. Please send such emails to editor@hm-treasury.gov.uk marked "Please forward to Name/Surname". By phone, the Treasury switchboard, 020 7270 5000, will connect you.
Where do I find information about personal or corporate taxation?
Detailed tax queries - including income tax, corporation tax and stamp duty, are dealt with by the Inland Revenue whose website www.inlandrevenue.gov.uk includes detailed information and contacts for further queries.
Where can I find information about VAT?
VAT is dealt with by Customs and Excise, and there is guidance and contact details on www.hmce.gov.uk.
Who should I contact about premium bonds/savings bonds/war bonds?
National Savings - www.nationalsavings.co.uk deal with premium and savings bonds; queries about war bonds should be sent to the Bank of England: www.bankofengland.co.uk.
Where can I find information about a particular public spending programme?
Queries on particular spending programmes should be sent to the department concerned: for example, if you have a query on tourism please contact DCMS, or for health please contact the Department of Health.
Why am I getting a "page not found" message?
The Treasury website was relaunched in November 2001; you may be using an old URL, or looking for a document which was not migrated to the new site. All current URLs (apart from those for media files such as PDFs) end in ".cfm". Please ensure you are typing or pasting the entire URL into your browser address bar.
Where can I find statistical data?
On this website, you can find economic statistics in "Economic Data and Tools", including the Pocket Data Bank, which provides UK and international information on, for example, inflation, retail prices, GDP, interest rates and employment. Public spending statistics are also available. The Inland Revenue website has statistics on, for example, how much tax in various categories is collected; and a comprehensive collection of data relating to the UK is available on the National Statistics website.
I have a query or comment about the Treasury - who should I contact?
Queries which are specifically about the website - broken links, difficulty finding documents, requests to link to us etc - should be sent to the web team. If you can't find a particular document please try the search engine first! The web team will try to reply to all such queries within 48 hours though it may take longer at busy times.
Other queries received by the web team are passed to the team responsible - you should expect a reply within 15 working days. General queries about the Treasury are dealt with by the Public Enquiry Unit. Detailed queries may need to be dealt with by the team responsible. You can also find general information about the Treasury in "About HMT".
Letters or emails sent to Ministers including the Chancellor are dealt with by a separate Ministerial Correspondence Unit and, again, you should receive a reply within 15 working days. You can email Minsters at ministers@hm-treasury.gov.uk.
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