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Public Services Productivity Panel 

The Public Services Productivity Panel is a small group of senior business people and public sector managers that has been established to identify ways to help improve the productivity of the public sector.  The Panel is chaired by Paul Boateng (right), the Chief Secretary to the Treasury.

Follow the links below for information on the Panel's Projects 2001-2002


  Photograph of the Financial Secretary, Paul Boateng


Citizen Information Project: Feasibility Study

A joint project team, led by the Office for National Statistics with the close involvement of HM Treasury, is examining the feasibility of developing a high-quality common population register. This would hold core data and a unique identifier on UK residents that could be used across the public sector.  Any proposals that emerge from the study will be fully consistent with legislation covering data protection and privacy.

The feasibility study was first announced in the green paper on entitlement cards and identity fraud (Cm 5557 is available at the Home Office website ) published in July 2002.  Earlier work, led by Patrick Carter of the Public Services Productivity Panel, indicated that a population register could be used to generate significant customer service and efficiency benefits across the public services.

Published Reports

Working Together: Effective Partnership Working On the Ground   ('The Partnerships Report")  (Report Published April 2002) Latest Report

Accountability For Results  ("The Accountability Report") (Report Published March 2002)

Making A Difference: Motivating People To Improve Performance  ("The Motivation Report") (Report Published February 2002)

Role of External Review in Improving Performance  ("The Inspections' Report") (Report Published December 2001)

Customer-Focused Government (Report Published November 2001)

Public Services Productivity: Meeting the Challenge (Report Published August 2000)

Effective Reporting in Education (Report Published July 2000)

Maximising Value for Money (Report Published July 2000)

Putting your house in order (Report Published June 2000)

Out in the Open (Report Published June 2000)

Working in partnership (Report Published May 2000)

Sold on Health (Report Published May 2000)

Refocusing Performance Management (Report Published May 2000)

Improving Police Performance (Report Published April 2000)

Targeting Improved Performance (Report Published April 2000)

Customers in the Driving Seat (Report Published January 2000)

Incentives for Change (Report Published January 2000)

Variations In Outpatient Performance (Report Published November 1999)

Internal links

For further information contact:

Nancy Shenouda
HM Treasury
Better Public Services Team
1 Horse Guards Road
London
SW1A 2HQ

E-mail: Nancy Shenouda

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