Financial Services and Markets Act 2000
The Transition to the New Ombudsman Scheme and the Investigation of Complaints against the Financial Services Authority- A Consultation Document
CONTENTS
March 2001
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Overview
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Relevant complaints
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Determination of relevant complaints
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Appeals and test cases
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Administration and funding
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Transitional complaints against the FSA
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Draft Financial Services and Markets Act 2000 (Transitional Provisions) (Ombudsman Scheme and Complaints Scheme) Order
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Sections 426 to 428 of FSMA
Regulatory impact assessment
No regulatory impact assessment is provided for this Order, reflecting its limited role in easing the transition between the existing arrangements and the new ombudsman scheme to be established under Part XVI of FSMA (for which a regulatory impact assessment was published during parliamentary passage).
Timing of Consultation
As the Economic Secretary announced on 15 March, the Government's aim is that N2 - the date on which the main provisions of the Financial Services and Markets Act 2000 comes into force - will be no later than end November this year. Consistent with this aim, and with the need to enable the FSA to make the key provisions of its rule-book no later than the end of July this year, it is necessary to set a consultation period of less than twelve weeks. Accordingly, the Economic Secretary has authorised a departure from the Government's code of practice on written consultations. The deadline set for comments on this document is 25 May 2001. The Treasury will issue a bulletin drawing this consultation document to the attention of those who have previously alerted the Treasury to their interest in secondary legislation made under the Act.
Responses to this document
We would welcome comments on matters addressed in this consultation document. Responses should be sent by 25 May 2001 to:
Bruce Ridewood
Financial Services Regulation Team
HM Treasury
19, Allington Street
London SW1E 5EB
Fax: 020 7451 7611
Respondents should give details of any organisation whose views they represent. It will be assumed, unless indicated to the contrary, that respondents have no objection to their response being made public.
Further copies of this document can be obtained from this website. Paper copies are available free of charge. To receive a copy, please telephone 020 7270 1634.

