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Public service performance - supporting documents 

The table below provides links to the latest versions of the key documents relating to performance published by each department. Details of departments' progress towards their Public Service Agreement (PSA) targets can be found on the  public services performance  pages on this site.

  • Public Service Agreements (PSAs) set out each department's aim, objectives and key outcome-based targets. They form an integral part of the spending plans set out in Spending Reviews.
  • Technical Notes set out how performance against each of the PSA targets will be measured.
  • Service Delivery Agreements (SDAs) set out some of the key steps departments take to deliver their PSA targets.
  • Progress against PSA targets is reported every spring in Departmental Reports. Autumn Performance Reports provide an update of departments' performance against their PSA targets.
  • Departmental Investment Strategies (DISs) set out each department’s plans to deliver the scale and quality of capital stock needed to underpin its objectives.

Some of the documents below are available in Adobe Acrobat Portable Document Format (PDF).   If you do not have Adobe Acrobat installed on your computer you can download the software free of charge from the Adobe website

For alternative ways to read PDF documents and further information on website accessibility visit the HM Treasury accessibility page.

Department

PSA

Technical Note

SDA

2004 Dept Report

2003 Autumn Performance Report

DIS

Department for Education and Skills
Department of Health

Dept. Rep.

APR 
(PDF)
DIS
Department for Transport
SDA

APR 
(PDF)

DIS
(PDF)
Office of the Deputy Prime Minister

Dept. Rep.

APR 
(PDF)
Home Office
 TN 
(PDF)

Dept. Rep.

 APR
Department for Constitutional Affairs

TN

SDA

Dept. Rep.

APR 
(PDF)

DIS

Crown Prosecution Service
TN 
(PDF)
SDA

    Dept. Rep.   
(PDF)

APR 
(PDF)
__
Ministry of Defence
(PDF)
(PDF)

Dept. Rep.

Foreign and Commonwealth Office
TN
SDA

APR

            DIS              (PDF)

Department for International Development
APR 
(PDF)
Department of Trade and Industry
SDA

Dept. Rep.

APR 
(PDF)
Department for Environment, Food and Rural Affairs
(PDF)
(PDF)

Dept. Rep.

Department for Culture, Media and Sport
TN 
(PDF)
SDA
(PDF)

APR

DIS
(PDF)
Department for Work and Pensions
(PDF)
SDA 
(PDF)

Dept. Rep.

(PDF)
Northern Ireland Office
TN 
(PDF)
(PDF)

   Dept. Rep.    (PDF)

(PDF)
HM Treasury
HM Customs and Excise
SDA
(PDF)
(PDF)
Inland Revenue

   Dept. Rep.    (PDF)

(PDF)
Cabinet Office

Dept. Rep.

APR 
(PDF)
Sure Start, Childcare and Early Years
TN 
(PDF)
SDA 
(PDF)
__
UK Trade & Investment (formerly British Trade International)
SDA

Dept. Rep.

APR

__


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Department

SDA

2004 Dept Report

DIS

Export Credits Guarantee Department
SDA

Dept. Rep.

__
Food Standards Agency
SDA

Dept. Rep.

__
National Savings and Investments
SDA 
(PDF)

Dept. Rep.

__
Office of Fair Trading
SDA
Dept. Rep.
__
Charity Commission for England and Wales
SDA
Dept. Rep.
__
National Statistics

SDA

Dept. Rep.
__
HM Land Registry
SDA
Dept. Rep.
__
Northern Ireland Court Service
SDA
Dept. Rep.
__
Public Records Office
SDA
Dept. Rep.
__
Forestry Commission

Dept. Rep.

Ordnance Survey
SDA
Dept. Rep.
__
Serious Fraud Office __  Dept. Rep. 
(PDF)
__
Treasury Solicitors
__

Dept. Rep.
(PDF)

__
Central Office of Information
SDA
Dept. Rep.
__
Government Actuary's Department
SDA
Dept. Rep.
__
Office of Government Commerce __ __ DIS
Scotland Office

__

Dept. Rep.

__

Wales Office

__

Dept. Rep.
(PDF)

__

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Public Service Delivery and Performance index