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Review of Banking Services in the UK

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The Banking Review was an independent investigation of banking services in the UK, set up by the government in November 1998, and led by Don Cruickshank. 

The review looked at levels of innovation, competition, and efficiency in the industry and how well it served the needs of business, other consumers and the UK economy.  Its final report was published on 20 March 2000.

The final report is available below. The interim report is available upon request using the email form below.

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