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The Project Control Framework

On 1st April 2008 we launched the Project Control Framework. The Framework sets out how we, together with the Department for Transport, manage and deliver major improvement projects.

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Contact Information

Policy Guidance - brown tourist signs

Where can I get further information?

There are three publications which set out policy and technical advice on brown tourist signs:

  • Traffic Signs to Tourist Attractions and Facilities in England: Guidance for Tourist Signing - General Introduction. Design Manual for Roads and Bridges, Volume 8, Section 2, Part 3: TA 93/04.  The Stationery Office, 2004.
  • Traffic Signs to Tourist Attractions and Facilities in England: Tourist Signing - Trunk Roads. Design Manual for Roads and Bridges, Volume 8, Section 2, Part 4: TD 52/04.  The Stationery Office, 2004.
  • Traffic Signs to Tourist Attractions and Facilities in England: Guidance for Tourist Signing - Local Roads. Design Manual for Roads and Bridges, Volume 8, Section 2, Part 5: TA 94/04.  The Stationery Office, 2004.

The above three DMRB publications are available from:

The Stationery Office:
Tel: 0870 600 5522
Fax: 020 7873 8247
Order online

For tourist signing on roads in Greater London, excluding the M25 and A282, Transport for London (London Streets) can be contacted by telephone on 0845 305 1234 (9:00am - 5:00pm Monday to Friday) or at londonstreets@tfl.gov.uk

For further information on the Visit England Quality Standards for tourism businesses, please contact:
  • Quality in Tourism for the National Quality Assessment Scheme (for all types of accommodation establishments, including hotels, guest houses, B&B, self catering, caravan sites and camping sites):

Quality in Tourism,
Security House,
Alexandra Way,
Ashchurch,
Tewkesbury,
Gloucestershire,   GL20 8NB.

Tel: 0845 300 6996
Fax: 01684 272 550
http://www.qualityintourism.com/
email: qualityintourism@uk.g4s.com

  • Visitor Attraction Quality Assurance Service (for tourist attractions and facilities):

VAQAS Executive,
VisitEngland,
1 Palace Street,
Victoria,
London.   SW1E 5HX.

Tel: 020 7578 1400 (switchboard)
Tel: 020 7578 1451 (direct line)
Fax: 020 7578 1401
http://www.visitengland.com/corporate
e-mail: vaqas@visitengland.org

For further information on the Disability Discrimination Act, please contact:
  • Equality and Human Rights Commission:

3 More London,
Riverside Tooley Street,
London.   SE1  2RG.

Tel: 020 3117 0235 (non helpline calls only).
Fax: 0207 407 7557.

Helpline (England) tel: 0845 604 6610
http://www.equalityhumanrights.com/
e-mail: info@equalityhumanrights.com

The development department of your regional or local tourist organisation may also produce an advisory leaflet giving local information and contacts. Also, you may be able to advertise your tourist attraction or facility on the regional or local tourism web site or provide a link from their web site to your web site, or advertise in their hard copy publicity material.

The contacts shown in the table below are intended to be of use for owners and operators of tourist attractions and facilities.

The contact details are correct as at Monday 08 March 2010. For each organisation, where two web sites are shown, the first web site listed is for tourist visitors and the second web site listed is for tourism business owners.

If you are unsure whom to contact, please visit: http://www.visitbritain.com/ukindustry/ for assistance.

Visit London Regional Tourist Organisation 020 7234 5821 http://www.visitlondon.com/
Louisa Myers
E-mail: lmyers@visitlondon.com
E-mail: trade@visitlondon.com
Tourism South East Regional Tourist Organisation 023 8062 5499 http://www.industry.visitsoutheastengland.com/
Dan Humphreys
E-mail: dhumphreys@tourismse.com
E-mail: enquiries@tourismse.com
South West Tourism Regional Tourist Organisation 01392 36 0050 http://www.swtourism.co.uk/
Andrew Morgan
E-mail: post@swtourism.org.uk
Visit Dorset Local tourist organisation 01305 221 000 http://www.dorsetdmo.co.uk/contacts.html
http://www.visit-dorset.com/site/contact-us
David Walsh
E-mail: d.walsh@dorsetcc.gov.uk
Visit Bath Local tourist organisation 01225 477 228 http://visitbath.co.uk/site/about-us
Fiona Humphreys
E-mail: fiona_humphreys@bathtourism.co.uk
Destination Bristol Local tourist organisation 0117 946 2204 http://visitbristol.co.uk/site/contact-us
Kathryn Davis
E-mail: kathryn.davis@destinationbristol.co.uk
Visit Wiltshire Local tourist organisation 0845 602 7323 http://www.visitwiltshire.co.uk/site/members
Nick Baumber
E-mail: info@visitwiltshire.co.uk
Visit Somerset Local tourist organisation 01823 357 982 http://www.visitsomerset.co.uk/trade/home
Robert Downes
E-mail: rmdownes@somerset.gov.uk
E-mail: tourism@somerset.gov.uk
Visit Devon Local tourist organisation 01392 33 2828 http://www.visitdevon.co.uk/site/membership
Ben Parkinson
E-mail: membership@visitdevon.co.uk
Visit Cornwall Local tourist organisation 01872 322 905 http://www.visitcornwall.com/members
Nigel Oates or Claire Willis
E-mail: membership@visitcornwall.com
East of England Tourism Regional Tourist Organisation 01284 727 495 http://www.visiteastofengland.com/
http://www.eet.org.uk/
E-mail: info@eet.org.uk
Jane Cryer - membership
E-mail: mailto:jcryer@eet.org.u
East Midlands Tourism Regional Tourist Organisation 0115 988 8546 http://www.discovereastmidlands.com/
http://www.eastmidlandstourism.com/
Emma Salisbury - marketing
E-mail: emmasalisbury@emd.org.uk
Visit Peak District & Derbyshire Local tourist organisation 0845 833 0970 ex 4857 http://visitpeakdistrict.com/
http://visitpeakdistrict.com/industry
Rebekah Hall - marketing
E-mail: rebekah.hall@peakdistrict.com
Leicestershire Promotions Local tourist organisation 0116 225 4027 http://www.goleicestershire.com/
http://www.tourism.goleicestershire.com/
Allison Gilliver - marketing
E-mail: Allison.gilliver@l-p-l.com
Lincolnshire Tourism Local tourist organisation 01522 526 450 http://www.visitlincolnshire.com/
hhtp:www.lincolnshiretourism.com
info@visitlincolnshire.com
Alan Darby - marketing
E-mail: alan@visitlincolnshire.com
Northamptonshire Enterprise Local tourist organisation 01604 609 393 http://www.letyourselfgrow.co.uk/
E-mail: info@northamptonshireenterprise.ltd.uk
Nicola Gower - marketing
E-mail: Nicola.gower@northamptonshireenterprise.ltd.uk
Experience Nottinghamshire Local tourist organisation 0115 962 8303 http://www.visitnotts.com/
E-mail: enquiries@experiencenottinghamshire.com
Eloise Bray - membership and marketing
E-mail: eloise.bray@experiencenottinghamshire.com
Discover Rutland Local tourist organisation 01572 720 921 http://www.discover-rutland.co.uk/
E-mail: tourism@rutland.gov.uk
Mary Herrick - membership & marketing

Heart of England Tourism

Regional Tourist Organisation 0121 503 3341 http://www.visittheheart.co.uk/
Sam Warnock - marketing
E-mail: samwarnock@advantagewm.co.uk
One NorthEast Tourism Regional Tourist Organisation 0191 229 6841 http://www.visitnortheastengland.com/
http://www.tourismnortheast.co.uk/
E-mail: ttenquiries@onenortheast.co.uk
Janet Cummings - business support
E-mail: janet.cummings@onenortheast.co.uk
Northumberland Tourism Local tourist organisation 01670 794 520 http://www.visitnorthumberland.com/
Helen Spark
E-mail: info@northumberlandtourism.co.uk
Tourism Tyne and Wear Local tourist organisation 0191 440 5729 http://www.visitnewcastlegateshead.co.uk/
http://www.tourismtyneandwear.com/
Paul Szomoru
E-mail: paul.szomoru@tourismtyneandwear.com
Visit County Durham Local tourist organisation 0191 383 7421 http://www.thisisdurham.com/
Sarah Burn
E-mail: sarah.burn@visitcountydurham.org
Visit Tees Valley Local tourist organisation 01642 264 957 http://www.visitteesvalley.co.uk/
Gemma Lawson
E-mail: gemma@visitteesvalley.co.uk
E-mail: info@visitteesvalley.co.uk
Welcome to Yorkshire Regional Tourist Organisation 0113 322 3517 http://www.yorkshire.com/
E-mail: info@yorkshire.com
http://www.welcometoyorkshire.net/
Emma Wild - marketing
E-mail: ewild@yorkshire.com
Visit England's North West Regional Tourist Organisation 01925 400 469 http://www.visitenglandsnorthwest.com/
http://www.nwtourism.net/
Catherine Melling - marketing
E-mail: catherine.melling@nwda.co.uk
Marketing Manchester Local tourist organisation

0161 238 4519

0161 238 4507

http://www.visitmanchester.com/
Rachel Heaton - membership
E-mail: Rachel.heaton@visitmanchester.com
http://www.marketingmanchester.com/
Audrey Carret - marketing
E-mail: audrey.carret@marketingmanchester.com
Cheshire & Warrington Tourism Local tourist organisation 01244 405 609 http://www.visitcheshire.com/
http://www.visitchesterandcheshire.co.uk/
E-mail: info@visitchesterandcheshire.co.uk
E-mail: membership@visitchesterandcheshire.co.uk
Martin Webb
E-mail: m.webb@visitchesterandcheshire.co.uk
The Mersey Partnership Local tourist organisation 0151 237 3927 http://www.visitliverpool.com/
E-mail: info@visitliverpool.com
Carolyn Houghton
E-mail: carolyn.houghton@merseyside.org.uk
E-mail: membership@merseyside.org.uk
Lancashire & Blackpool Tourist Board Local tourist organisation 01257 22 6612 http://www.visitlancashire.com/
http://www.lancashireandblackpool.com/
Zoe Viney
E-mail: info@visitlancashire.com
E-mail: membership@lbtbltd.com
Cumbria Tourist Board Local tourist organisation 01539 825 041 http://www.golakes.co.uk
E-mail: info@golakes.co.uk
http://www.cumbriatourism.org
E-mail: info@cumbriatourism.org
Sarah Glover - membership
E-mail: sglover@cumbriatourism.org