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Annual Report 2003/2004
Annual Report & Accounts 2003/04
Contents
- England's Strategic Road Network
- Chief Executive's foreword
- Highlights of 2003-2004
- Performance Overview
- About us
- Reliable journeys and informed travellers
- Improving road safety
- Respecting the environment
- Listening to the needs of our customers
- Working with our partners
- Delivering effectiveness
- Looking to the future
- Appendix 1 - Our board and organisational structure
- Appendix 2 - Comparative performance against ministerial targets
- Appendix 3 - Performance against Road Users' Charter targets
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Appendix 4 - Performance against Service First targets- Appendix 5 - Internal audit certificate
- Appendix 6 - Highways Agency audited accounts
Download all 6 appendicies (1.5MB PDF)
Download the complete report (4.1MB PDF)
