Better information for your journey
The National Traffic Control Centre collects real-time information on road conditions.
See when traffic will be lightest
Our traffic forecaster can help get you there quicker
Better information
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Key outcome
Greater confidence for road users in planning their journeys as a result of instant access to information about conditions on the network.
Our response
Providing better travel information is the key to improving people's journey planning, as well as their actual travel. People will be able to plan their journeys more effectively if there is a single contact point where they can access the latest information on costs, timetables, scheduled delays and real-time conditions for different modes of transport. With this information, they will be able to make an informed choice about which travel option best meets their needs.
In collaboration with transport service providers, the DETR is developing an internet based service, called Transport Direct, which will enable travellers to make informed travel choices. The Highways Agency will be playing its part by providing the new system with up-to-date information on the planned and actual conditions on the strategic road network. We will also be working with local authorities and their information systems to improve the travel information available to our customers.
We can do more to provide drivers travelling on our roads with information about real-time conditions on the network and advise them of alternatives when problems occur on their chosen route. By 2003, the Agency will have opened a national Traffic Control Centre, which will deliver this information through variable message signs and in-car systems.
As part of this work, we will also be establishing a Travel Information Highway, which will make available a common pool of data about conditions on the strategic road network, for use by both the public and commercial companies providing services to drivers and transport operators. It will also provide basic information to Transport Direct.
Providing better information and enabling people to make more informed travel choices will help to reduce the impact of incidents on the network and to reduce congestion.
| Targets | |
|---|---|
| 2002 |
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| 2003 |
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| 2010 |
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Further information
To obtain further information use the links below to visit other sections in the Highways Agency website.



