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Home » About Us » Corporate Documents » Strategic Roads 2010 - Highways Agency 10 Year National Roads Strategy » Transport 2010: The 10 Year Plan Stakeholder Document » Transport 2010: The 10 Year Plan Stakeholder Document
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Better information for your journey

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Transport 2010: The 10 Year Plan Stakeholder Document

Better information

The challenge better information

Key outcome

Greater confidence for road users in planning their journeys as a result of instant access to information about conditions on the network.

Our response

Providing better travel information is the key to improving people's journey planning, as well as their actual travel. People will be able to plan their journeys more effectively if there is a single contact point where they can access the latest information on costs, timetables, scheduled delays and real-time conditions for different modes of transport. With this information, they will be able to make an informed choice about which travel option best meets their needs.

In collaboration with transport service providers, the DETR is developing an internet based service, called Transport Direct, which will enable travellers to make informed travel choices. The Highways Agency will be playing its part by providing the new system with up-to-date information on the planned and actual conditions on the strategic road network. We will also be working with local authorities and their information systems to improve the travel information available to our customers.

We can do more to provide drivers travelling on our roads with information about real-time conditions on the network and advise them of alternatives when problems occur on their chosen route. By 2003, the Agency will have opened a national Traffic Control Centre, which will deliver this information through variable message signs and in-car systems.

As part of this work, we will also be establishing a Travel Information Highway, which will make available a common pool of data about conditions on the strategic road network, for use by both the public and commercial companies providing services to drivers and transport operators. It will also provide basic information to Transport Direct.

Providing better information and enabling people to make more informed travel choices will help to reduce the impact of incidents on the network and to reduce congestion.

Targets
2002
  • By 2002, introduce a national Highways Agency Traffic Control Centre which will transmit up-to-date advice on which route to use if there are problems on the English strategic road network. HATCC to be fully operational by early 2003
2003
  • By 2003, contribute to the development of Transport Direct (which provides a comprehensive route planning service to the public) and ensure HA systems can supply the necessary data and information on the strategic road network
  • By 2003, establish a Travel Information Highway to provide a common pool of data for use by the public and commercial service providers
  • By 2003, Variable Message Signs to be installed at all strategic points on the network and able to suggest alternative routes at all key intersections
2010
  • By 2010, introduce "electronic roads", including extensive roadside monitoring and communications equipment, providing both network controllers and drivers with real- time information about traffic levels, road conditions and incidents

Further information

To obtain further information use the links below to visit other sections in the Highways Agency website.