Highways Agency - Safe roads, Reliable journeys, Informed travellers

Related pages

• Our Board

Who we are....

The Highways Agency is an executive agency of the Department for Transport (DfT). A formal framework document (645KB PDF) sets out our respective roles and responsibilities and the governance of the relationship.

We have a small corporate centre in London and a further seven offices across the country. We also have traffic officers working on motorways (and some all-purpose trunk roads) based in seven Regional Control Centres and 31 outstations.

Our Board (65KB PDF) is responsible for managing the delivery of the Agency's responsibilities and includes our Chief Executive, six executive directors, and three non executive directors. Directorate responsibilities can be seen in the organisation chart (100KB PDF). Please also see the Department for Transport (DfT) organisation chart.

What we do….

We are responsible for operating, maintaining and improving the strategic road network in England on behalf of the Secretary of State for Transport. The network is made up of England's motorways and all-purpose trunk roads (the major A roads). Valued at over £88 billion, the network carries a third of all road traffic in England and two thirds of all heavy goods vehicle traffic.

We aim to meet the needs of road users by engaging with them and understanding the way our network impacts on them. We fulfil our role by working closely with our partners and contractors to deliver a safe and efficient network that meets the needs of all our customers.

Transparency Agenda

The Government has set out the need for greater transparency across its operations.

Our future….

We have a vision for our Agency to be:

'The world's leading road operator'

We have set five goals which will indicate progress to achieving this vision:

• We provide a service that our customers can trust
• We set the standard for delivery
• We deliver sustainable solutions
• Our roads are the safest in the world
• Our network is a dynamic and resilient asset

To realise this stretching vision, and to guarantee continued service delivery in tougher times, we are developing our organisation to meet the significant challenges that we face. At the Highways Agency we are proud of the progress that we have made to increase our commercial awareness, develop and deliver innovative solutions, and build the capability of our workforce. Moving forward, we will demonstrate a broader range of skills, and be flexible to satisfy our customers' and stakeholders' range of expectations.

Further information….

For more detailed information on the Agency's activities please refer to the Strategic Plan, Annual Business Plan and Annual Report. If you have further questions or need more information, please contact us.