Energywatch is now part of Consumer Focus
On 1st October 2008 the Welsh, Scottish and National Consumer Councils merged with Postwatch and energywatch to form Consumer Focus, the new champion for consumers' interests in England, Scotland, Wales and, for post, Northern Ireland.
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Latest Consumer Focus News
Businesses can join consumers in signing up to website to reduce junk faxes and cold calls
Consumer Focus Labs, the online arm of watchdog Consumer Focus, has extended its StayPrivate.org website to allow businesses to sign up to reduce junk faxes and cold calls. Almost 30,000 consumers have signed up to StayPrivate.org since last summer. The site provides a free and easy way of opting out of receiving junk mail and [...]
Looking to make a complaint?
Consumers with energy or postal complaints should contact the relevant company in the first instance. Consumer Direct can provide advice and information on how to progress your complaint if you are dissatisfied with the company's response. Consumer Direct can be contacted on 08454 04 05 06.