• Services and benefits
• Advisers and professionals
• Employers

• What's new
• About us
• Contact us

• Media centre
• Resource centre
• Other languages

• Accessibility
• Links
• Site map
• A - Z

• Home
• Resource centre
• HB - Information for local authorities
• Claims processing
• Operational manuals
• Housing Benefit Guidance Manual
• Part A
• A2 - Claims for HB

Housing Benefit Guidance Manual: Amendment 18 April 2009

Previous / Contents / Next

Chapter A2 - Claims

Contents

• 2.00 - About this chapter
• 2.20 - Who can claim?
  • 2.20 Housing Benefit
  • 2.30 Council Tax Benefit
• 2.60 Specific claimant groups
  • 2.60 Claims from couples, civil partners or members of polygamous marriages
    • 2.60 Definition of a couple
    • 2.63 Polygamous marriages
    • 2.65 Couples registered as liable for CT at different addresses
  • 2.90 Claims from joint tenants or joint owners other than couples
    • 2.91 Apportioning liability
  • 2.120 Full time students
    • 2.122 Claims by non student partner of student
    • 2.123 Treatment of student income
    • 2.124 Second adult rebates
  • 2.140 People from abroad
  • 2.150 Supporting People Scheme
  • 2.160 - Appointees
  • 2.170 - Landlords
  • 2.175 - Claimant has died
• 2.190 - How claims must be made
  • 2.200 - Electronic claims
  • 2.203 - Telephone claims
  • 2.204 - LA has published a telephone number that offers telephone claiming
  • 2.210 - The claim form
  • 2.240 - HCTB1(PC)
  • 2.270 - HCTB1(PCA)
    • 2.274 - New claims from 5 December 2005
    • 2.275 - HCTB1(PCA) received but no ETD
    • 2.276 - Date of contact on HCTB1(PCA) to be used as date of claim
  • 2.300 - Using an LA 'shortened' claim form
    • 2.303 - Declaration to include on the LA 'shortened' claim form
    • 2.306 - When to use an LA 'shortened' claim for
• 2.350 - Further information needed from claimant
  • 2.370 - IS/JSA(IB)/Pension Credit claimed
  • 2.390 - Customer Management System
• 2.430 - Effective date of claim
  • 2.450 - Claims from partners following death or separation
  • W2.470 - Waiting days
  • W2.490 - Advance claims
  • W2.490 - Housing Benefit
  • W2.491 - Council Tax Benefit
  • P2.490 - Pensioners
    • P2.494 - Good cause
    • P2.496 - First day of entitlement
  • 2.510 - Hostels and accommodation outside the Housing Revenue Account
  • W2.520 - Backdating
    • W2.522 - Good cause
    • W2.524 - Six month limit on backdating
    • 2.530 - Working age men age 60 - 64
    • 2.540 - Rent penalty notice or no rent payable order appealed against and won (Scotland only)
• 2.550 - Reclaims
  • 2.550 - LA 'shortened' claim form
  • 2.560 - HB Rapid Reclaim
    • 2.566 - LA activity
      • 2.568 - Verification
      • 2.569 - Link with HB Extended Payments and 'in-work' claims
• 2.600 - Amendment and withdrawal of a claim
• W2.640 - Change of circumstances - working age
• P2.640 - Change of circumstances - pensioners
• 2.670 - Defective claims
• 2.680 - Landlord registration/licensing and anti-social behaviour penalties
  • 2.680 - Scotland
    • 2.680 - Rent penalty notices
      • 2.684 - New claim: property subject to a rent penalty notice
      • 2.685 - Rent penalty notice issued during a claim
      • 2.686 - Rent penalty notice revoked
    • 2.690 - No rent payable orders
      • 2.694 - New claim: property subject to a no rent payable order
      • 2.695 - No rent payable order issued during a claim
      • 2.696 - No rent payable order revoked
    • 2.697 - Management control orders
      • 2.699 - New claim: property subject to a management control order
      • 2.702 - Management control order issued during a claim
      • 2.707 - Management control order revoked or ends
  • 2.720 - England and Wales
    • 2.720 - Management orders
      • 2.724 - New claim: property subject to a management order
      • 2.727 - Management order issued during a claim
      • 2.731 - Management order revoked or ceases to have an effect
    • 2.740 - Empty Dwelling Management Orders
      • 2.743 - New claim: property subject to an EDMO3
      • 2.743 - EDMO revoked or ceases to have effect
• Annex A - Guidance on good cause
• Annex B - Landlord registration and anti-social behaviour penalties - liaison with LA registration sections (Scotland)

Previous / Contents / Next

• Find your way around this site
• Freedom of Information
• Crown copyright
• Privacy policy
• Statistics & Research

top of page