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Business Benefits
A well-trained and professional workforce is better equipped
to:
- Work effectively with minimal supervision helping to raise
productivity
- Improve customer satisfaction by giving knowledgeable responses
to enquiries
- Be flexible so staff can be employed on related jobs and
cope with work-level fluctuations and absences
- Take a creative approach to business problems and develop
new products and services
- Appreciate the value of developing their personal skills and
be highly motivated.
Poor training or development results in 42% of employees lacking
full proficiency in their jobs (DfES, Employer Provided Training
Key Facts 2000).
Case study: "BASF training
programme saves £4m"
E-mail the DTI Skills and Education team - Paula.Fontaine@dti.gsi.gov.uk
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