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Postal Services Regulations 1999 [S.I.1999/2107]

These Regulations implemented the Postal Services Directive 97/67/EC of the European Parliament and of the Council to the extent that it was not already covered by existing legislation. These were the first steps towards a harmonised approach to postal services within the European Union.
In particular, the Regulations designated the Secretary of State and the Postal Services Commission as the National Regulatory Authorities for the postal sector in the United Kingdom (Article 22 of the Directive required the designation of one or more national regulatory authorities that are legally separate from and operationally independent of postal operators) and set the function and duties of the Postal Services Commission.
The regulations also amended the British Telecommunications Act 1981 to impose a duty on the Post Office to provide a universal postal service which was defined in the 1981 Act. The 1981 Act was also amended to make it possible to enforce the monopoly by civil proceedings (as well as by criminal proceedings as was provided for in the 1981 Act).
The extent of the Post Office's monopoly was defined by reference to the weight of a letter as well as its price by and amendment to the Postal Privilege (Suspension) Order 1981 [S.I.1981/1483] (Not weighing less then 350 grams or not costing less than £1). 
The Regulations also made amendment to the Post Office Act 1969 to require that the Post Office establishes schemes for dealing with users' complaints.

Useful website links
Postal Services Regulations 1999 [S.I.1999/2107]
Postal Services Directive 97/67/EC

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