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Dept. of Trade and Industry - home
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 Useful Links:

 


The link and contact information tends to change fairly often. We do our best to keep them up to date but if you have any updates, or suggestions for additional links, please let us know.

General Product Safety

Tel: 020 7215 5000
Email: enquiries@dti.gsi.gov.uk

Consumer and Competition Policy Tel: 020 7215 5000
Email: enquiries@dti.gsi.gov.uk
Consumer Direct Help and advice for consumers in Great Britain.

Department of Trade and Industry

Office of Fair Trading (OFT)

Tel: 020 7211 8000
Email: enquiries@oft.gov.uk

Citizens Advice Tel: 020 7833 2181
Fax: 020 7833 4371
Citizens Advice Scotland Tel: 0131 667 0156
Fax: 0131 668 4359
National Consumer Council Tel: 020 7730 3469
Email: info@ncc.org.uk



Consumer Organisations

Age Concern Tel: 020 8765 7200
Email: InfoDep@ace.org.uk
British Safety Council Tel: 020 8741 1231
Email: mail@britsafe.org
BBC Education - 999 Email: 999@bbc.co.uk
Chartered Institute of Environmental Health (CIEH) Tel: 020 7928 6006
Email: info@cieh.org
Child Accident Prevention Trust (CAPT) Tel: 020 7608 3828
Child Safety Email: SafeChild@SafeChild.net
Collaboration for Accident Prevention and Injury Control (CAPIC) Email: capic@capic.org.uk
Department of Health (DOH) Tel: 0207 210 4850
Email: dhmail@doh.gsi.gov.uk
Department of Transport Tel: 020 7944 3000
Environmental Toxins Foundation (Ms. June Cheah Nicholls)
Tel: 01832 275 994
(Mr. Andrew Wall)
Tel: 01278 787 360
Health Centre
Health Development Agency

Tel: 0207 430 0850
Email: communications@hda-online.org.uk

Health Promotion England Tel: 020 7972 5944
Health & Safety Executive (UK) HSE Infoline
Email: public.enquiries@hse.gov.uk
Help the Aged Tel: 020 7278 1114
Email: info@helptheaged.org.uk
Institute of Home Safety
Institution of Occupational Safety and Health Tel: 0116 257 3100
Fax: 0116 257 3101
Email: enquiries@iosh.co.uk
Local Authorities Coordinating Body on Food and Trading Standards (LACORS) Tel: 020 7840 7200
Email: Margaret.Humphreys@lacors.gov.uk
Royal Society for the Prevention of Accidents (ROSPA) Tel: 0121 248 2000
Email: help@rospa.co.uk
St John Ambulance Brigade Tel: 08700 10 49 50
Surestart Tel: 020 7273 4830
Email: sure.start@dfee.gov.uk
Trading Standards Institute (TSI) Tel: (0870) 872 9000
Email: institute@tsi.org.uk

 

General Home Safety

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British Burn Association Tel: 0191 2325131
Fax: 0191 2220684
The National Community Fire Safety Centre (NCFSC) Tel: 020 7944 5628
Fax: 020 7944 5558
Royal Society for the Prevention of Accidents (ROSPA) Tel: 0121 248 2000
Email: help@rospa.co.uk

Burns and Scalds

 

Solid fuel & wood  
Coal Advisory Service Coal Hotline:
Tel: 0345 125300
Solid Fuel Association Tel: 0800 600 000
Email: sfa@solidfuel.co.uk
Approved Coal Merchants Scheme Tel: 0800 181 351
National Fireplace Association Tel: 0121 643 1133
Gas  

Carbon Monoxide Poisoning

Health & Safety Executive HSE Infoline
Tel: 08701 545 500
Confederation for the Registration of Gas Installers (CORGI) Tel: 01256 372300
 
Gas Consumers Council Tel: 020 7931 0977
Fax: 020 7630 9934
TRANSCO 24 hour number: 0800 111 999
Cylinder Gas  
Calor Gas Tel: 08457 661111
LP Gas Association Email: lpga@btinternet.com
Fuel Oil  
Oil Firing Technical Association for the Petroleum Industry Tel: 01737 373311
British Combustion Equipment Manufacturers Association (BCEMA) Tel: 01730 812782
 
Flues and Chimneys  
British Flue and Chimney's Manufacturers Association (BFCMA) Tel: 01491 578674
 
National Association of Chimney Sweeps Tel: 01785 811732 or 0800 833 464
 
Northern Ireland Association of Chimney Sweeps (NIACS)

Web: http://www.countydownsweep.com
Email: countydownsweep@niacs.co.uk

Appliance Manufacturers  
Association of British Solid Fuel Appliance Manufacturers Tel: 0141 332 0826
 
Misc  
Consumer Product Safety Commission (USA) Email: info@cpsc.gov
Heating Equipment Testing & Approval Scheme Tel: 01242 673257
Environmental Toxins Foundation (Ms. June Cheah Nicholls)
Tel: 01832 275 994
(Mr. Andrew Wall)
Tel: 01278 787 360
Carbon Monoxide Kills Campaign
AIRSAY (Air Information Research Safety And You)

A registered charity who aim to highlight the problem of carbon monoxide/fossil fuel poisoning indoors. Offer information unique to victims whilst working with other business/health bodies.

AIRSAY
10 Mountsteven Avenue
Walton
Peterborough
PE4 6HR

Tel: 01733 769319
Email Airsayorg@aol.com

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Royal Society for the Prevention of Accidents (ROSPA) Tel: 0121 248 2000
Email: help@rospa.co.uk

Choking

 

Clothing Fires

Fire Protection Association - England Tel: 020 8207 2345
Email: fpa@thefpa.co.uk

 

Drowning

Water Safety Tel/fax: 07092 105307
The Royal Life Saving Society

Tel: 01789 773994
Email: lifesavers@rlss.org.uk

Royal Society for the Prevention of Accidents (ROSPA) Tel: 0121 248 2000
Email: help@rospa.co.uk

Health Promotion England Tel: 020 7972 5944
The Disabled Living Centres Council Tel: 020 7700 1707

Falls

Disabled Living Foundation Tel: 0845 130 9177
Switchboard: 0207 289 6111
Age Concern Tel: 020 8765 7200
Email: InfoDep@ace.org.uk

 

Firework safety website

Email: info@eig.co.uk

Fireworks

National Campaign for Firework Safety

Email: ncfs@altavista.co.uk

Trading Standards Institute (TSI) Tel: (0870) 872 9000
Email: institute@tsi.org.uk
Devon & Fire Rescue Service Tel: 01392 872295
Email: firesafety@devfire.gov.uk

 

Garden Safety

Pesticides Safety Directorate Tel: 01904 455775
Email: p.s.d.information@psd.maff.gsi.gov.uk

Pesticides Safety Directorate Tel: 01904 455775
Email: p.s.d.information@psd.maff.gsi.gov.uk
Chemical Hazards Communications Society Tel: 07000 790336
Email: chcs@compuserve.com

Chemical Poisoning

 

Packaging

The Institute of Packaging Tel: 01664 500055
Email: info@iop.co.uk
PIRA International (Packaging Industry Research Association) Tel: 01372 802000

Last updated: 16 May 2005

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