Introduction and Background

1.1 Introduction
1.2 The research study
1.3 Background
1.4 Research questions
1.5 Report structure and content

Research Methodology and Approach to Measuring Awareness and Knowledge

2.1 'Awareness' and 'knowledge'
2.2 Operationalising definitions of awareness and knowledge
2.3 Exercise of rights
2.4 Grouping of legislation
2.5 Survey methodology
2.6 Survey respondents
2.7 Statistical significance

General Awareness and Knowledge of Employment Rights

3.1 Awareness and knowledge - a summary
3.2 Self-assessed awareness and knowledge
3.3 Informed awareness
3.4 Informed awareness compared with self-assessed awareness and knowledge
3.5 Individual characteristics and levels of awareness/knowledge

Awareness and Knowledge of Work-Life Balance Legislation

4.1 Informed awareness (unprompted/partly prompted)
4.2 Informed awareness (prompted)
4.3 Substantive knowledge
4.4 Perception of entitlements (scenarios)
4.5 How far are perceptions based on knowledge?
4.6 Taking action

Availability and Take-up of New Entitlements

5.1 Introduction
5.2 Availability of the new leave and time off provisions
5.3 Would employer offer leave/time off under the new provisions on request?
5.4 Whether leave/time off under the new provisions is paid or unpaid
5.5 Eligibility for and take-up of leave/time off under the new provisions
5.6 Potential future take-up of leave/time off under the new provisions
5.7 Barriers to take-up of leave/time off under the new provisions

Awareness and Knowledge of Working Time Legislation

6.1 Informed awareness (unprompted/partly prompted)
6.2 Informed awareness (prompted)
6.3 Substantive knowledge
6.4 Perception of entitlements (scenarios)
6.5 How far are perceptions based on knowledge?
6.6 Taking action

Awareness and Knowledge of Rights in Relation to Wages, Terms and Conditions (including the National Minimum Wage)

7.1 Informed awareness (unprompted/partly prompted)
7.2 Informed awareness (prompted)
7.3 Substantive knowledge
7.4 Perception of entitlements (scenarios)
7.5 How far are perceptions based on knowledge?
7.6 Taking action

Awareness and Knowledge of Anti-Discrimination Legislation

8.1 Informed awareness (unprompted/partly prompted)
8.2 Informed awareness (prompted)
8.3 Substantive knowledge
8.4 Perception of entitlements (scenarios)
8.5 How far are perceptions based on knowledge?
8.6 Taking action

Awareness and Knowledge of Unfair Dismissal Rights

9.1 Informed awareness (unprompted/partly prompted)
9.2 Informed awareness (prompted)
9.3 Substantive knowledge
9.4 Perception of entitlements (scenarios)
9.5 How far are perceptions based on knowledge?
9.6 Taking action

Experience of Problems at Work, Responses and Actions

10.1 Introduction
10.2 The nature of problems at work
10.3 Experience of problems, self-assessed awareness/knowledge and informed awareness
10.4 Responses to problems
10.5 Propensity to take action in a hypothetical situation

Concluding Remarks

11.1 Which rights are people most aware of or knowledgeable about?
11.2 Which groups are most aware of or knowledgeable about their rights?
11.3 Who exercises their employment rights?

Statistical Annex: Multivariate Analysis

12.1 Introduction
12.2 Logistic regression
12.3 Personal characteristics
12.4 Employment characteristics
12.5 Experience