Our Fact Sheets on consumer-related issues are listed and linked to below. They are also linked to from some relevent subject pages.
AAdvertising - Misleading
CCar Block ExemptionCar Sales and ServicingChildren’s Clothing SafetyChristmas Day TradingCitizens Advice Bureaux (funding)Commercial Agents (Council Directive) Regulations 1993Creosote and creosote-treated wood
DDebt Advice ProjectDistance Selling (Mail Order, Telephone and Internet Shopping)Doorstep Selling
EEnterprise Act 2002Enterprise Act - Section 8 - Stop Now OrdersEstate Agents - Regulation ofExtended Warranties
FFireworks Legislation covering safety and anti-social useFurniture Flammability Regulations
IInternet Auctions
MMG/Rover Warranties
OOrigin Marking (Made in... Labels)
PPackage TravelProduct Safety - Ceramic Ware: Lead and Cadmimum ReleaseProduct Safety - Cooking Utensils - lead content of tin or other metallic coatingProduct Safety - General Product Safety Regulations (GPSR) 1994Product Safety - Product Liability, Defective Products, Unsafe ProductsPrice Indications, Misleading pricing
SSale of Goods Act 1979Scam Promotions/Prize DrawsSupply of Goods and Services Act 1982 (Supply of Services)Sunday Trading lawsSuper-complaints
TTimeshare, Timeshare Sales, Holiday ClubsToy SafetyTrading Schemes, Pyramid Selling (Multi-level marketing, Chain Letters, Gifting Schemes)Trading Standards - Role of in the UK
UUnfair Contract Terms Act 1977 (limits on the use of exclusion clauses)Unfair Terms in Consumer Contract Regulation 1999 (fairness of contract terms)WWeights and Measures