FREQUENTLY
ASKED QUESTIONS
·
How do I make a claim now the schemes are closed?
You will need to contact a solicitor and bring a claim against the
former British Coal Corporation through common law. On the instruction of the Judge, respiratory disease claims are
held in abeyance until at least the next Review Hearing
to give all parties a chance to assess how best to deal
with post cut-off claims. Normal common law rules will apply in relation
to costs.
·
I'm not sure what the progress is regarding my claim - I
haven't heard anything for a while? Who can help me?
Always contact your solicitor or other representative handling your
claim. They will be able to let you know any progress
regarding your claim and will be able to explain any complex
issues to you. Normally your solicitor will contact you
as soon as any new progress is made regarding your claim.
·
My colleague submitted a claim a few months after me and
has already received a full and final offer. Why therefore
haven't I?
Claims are dealt with in a priority order dependent upon the age
and health of a claimant as well as short life expectancy.
We are also prioritising widows' claims. It is therefore
not possible to compare the timescale in settling claims
between individual claimants. Another factor is that each
claim is individual and different factors will affect
different claims. For example some claimants may have
a more detailed work history compared to other claimants
which may take longer to verify and agree between all
parties. Some claimants may dispute their Medical Assessment
Process (MAP) report and this can prolong a claim reaching
full and final settlement.
·
My colleague received a larger amount of compensation than
I did yet we both worked together in the mines.
Each claim is individual and is calculated taking into account a
variety of factors. For example the length of employment
is taken into account, as well as the type of work carried
out, the claimant's Medical Assessment Process (MAP) report,
their health and medical history and other detailed factors,
which all affect the claim. It is therefore very unlikely
that any claims would be identical and generate an identical
amount of compensation.
RESPIRATORY
DISEASE
·
How does the Compensation Recovery Unit (CRU) certificate
affect my claim?
When a claim is ready for a full and final offer Capita, the Department
of Trade and Industry's claims handlers, require sight
of a CRU certificate from the Department of Work and Pensions.
This is to ensure that compensation is not paid twice
for the same injury. Capita will always ensure that they
have one of these when a claim is ready for full and final
settlement. However these occasionally need to be requested
twice if they expire in the time it takes for actual acceptance
of any offer to be received.
·
My late husband died before 1983 - how does that affect the
claim?
The law regarding the processing of claims was different prior to
1983 and this has an effect on the distribution of monies.
However, agreement has been reached on how to deal with
these claims and they are now able to be processed using
the normal mechanisms.
·
I don't agree with my Medical Assessment Process (MAP) results.
What should I do now?
If your solicitor has relayed the MAP results to you and you do not
agree with them then you must inform them that you wish
to dispute the results. The solicitors will then notify
Capita, the Department's claims handlers, that you wish
to go through the disputes procedure and advise you accordingly.
You will be requested to provide additional evidence to
support your dispute and this will be explained by your
solicitor.
·
What are Co-Defendants? How does this hold up my respiratory
claim?
Co-Defendants are other companies who may be liable for part of the
claim depending upon the claimant's work history. There
are 3 types of co-defendants. These are as follows:
1. Coal Mining Contractor
(CMC). This would apply to those who worked in a British
Coal Mine but were employed by someone other than British
Coal.
2. Coal Mining Related
(CMR). This is where a claimant worked in a mine that
was privately owned. For example UK Coal or one of the
small mines.
3. Non-Mining Related
(NMR). This is where a claimant worked in a non-mining
occupation but in an industry with substances which could
have possibly contributed to respiratory disease.
If there are co-defendants involved this could possibly hold up a
claim progressing to a full and final offer. This is because
it is important that Capita, the Department's claims handlers,
verify the exact work history and ensure that all parties
are in agreement to their liability. This will ensure
that the claimant is then offered a fair and accurate
compensation offer.
However the Department has agreed to pay damages in full in cases
where the miner has been employed at a British coal mine
by a contractor company (CMC).
·
I have already attended a Department for Work and Pensions
MAP - why do I need to attend a further Medical Assessment
Process (MAP) for my coal health claim?
All claimants who opt to go through the MAP procedure will have to
attend a coal health claims MAP, whether or not they have
attended a Department for Work and Pensions (DWP) assessment.
This is because there is a respiratory specialist present
during the MAP rather than a GP who carries out DWP assessments.
The respiratory specialist has a more in depth knowledge
of respiratory disease. The MAP assessments are also approved
by the British Thoracic Society and are much more rigorous
and consist of a full range of lung function tests. The
results of the MAP also take into account the claimants
medical records unlike the DWP assessments.
·
I am not happy with my work history schedule
If this is the case then you need to let your solicitor know. They
can then alert Capita, the Department's claims handlers,
to this. Solicitors will be aware of the evidence which
they are required to submit in these circumstances.
·
How is my loss of earnings calculated?
Essentially these are calculated by comparing the earnings which
a miner received compared with what he should have received
if he had not become ill. Loss of earnings will be paid
where the respiratory condition has caused or contributed
to loss of pay due to a change of job or duties, ceasing
work, not taking up work and short periods of sickness.
However your solicitor will be able to advise and explain
further about this.
·
What is the current situation regarding Surface Dust?
The Department has been
in discussion with the Claimants’ Solicitors’ Group (CG)
for some time over the issue of surface dust.
The Department’s position has been based on its
expert medical advice. This is based on surface dust levels
recorded by the Institute of Occupational Medicine (IOM).
It indicated that there was insufficient respirable
dust to cause Chronic Obstructive Pulmonary Disease (COPD)
even over a whole working lifetime.
The Department also agreed to engage in a joint
study of the effects of surface dust to be analysed by
the parties’ respective medical experts.
Having considered all the information available the Department’s
medical adviser has not altered his opinion that there
was insufficient respirable dust on the surface to cause
COPD other than in very exceptional circumstances.
In light of this, it would be inappropriate to
admit surface workers as a group to the Claims Handling
Agreement and the MAP for COPD.
Claimants can of course consult their solicitors if they wish to
pursue a claim for compensation in relation to surface
employment under common law.
Vibration
White Finger (VWF)
·
Please can you explain to me what the latest situation is
regarding my Services claim?
Once a General Damages
offer is received a claimant can reject this in favour
of making a claim for services such as help with gardening,
DIY, window cleaning, etc. Capita will then pay a 100% interim for General
Damages and await the submission of the claimant’s services
questionnaire as well as questionnaires from each of their
current helpers. The templates for these documents can be found
on www.coalclaims.com
.
Capita Health Solutions
(CHS) have been conducting Services medicals since April
2003. As we move into the second half of 2004 and
then into 2005, the rate at which they complete these
assessments will increase. It is planned that all Medical Assessment Process
for services (MAP2) appointments will be completed by
the end of 2006 and all claims settled by 2007.
VWF Services offers have
also been going out since April 2003.
At the July 2004 Court
Hearing cut-off dates for Services claims were agreed. Live claims are to be submitted by 31 March
2005 and posthumous claims by 31 January 2006.
However, if a claimant is still awaiting a General
Damages medical or confirmation of occupational group
then they will have at least six months following MAP1
to submit their Services claim.
Submitted questionnaires must be properly completed.
·
My claim was initially denied as my job is considered a Group
3 occupation. What
options do I have now?
A detailed procedure,
the Occupational Group Procedure (OGP), was agreed in
April 2001 with the claimants’ solicitors
for processing Group 3 claims.
Under this procedure a claimant who is not confirmed
in either Group 1 or 2 is required to provide 3 witness
statements, each confirming exposure to vibration, in
an agreed format. These
statements and any other evidence will enable Capita (the
Department’s Claim handlers) to consider the claim and
determine whether the claim can be accepted. If after consideration of these statements
Capita maintain the denial, there is a Disputes Procedure
which allows for submission of further evidence by the
claimant. Ultimately the parties may agree to forward the claim to the Vibration
Reference Panel (VRP) for a final view. The VRP is made up of non-Capita representatives and members who
have been jointly appointed by the Department and the
claimants’ solicitors.
Group 1: This group incorporates the occupations where
in the coal mining industry the use of hand held vibratory
or percussive tools was a substantial part of the job.
Group 2 : This group incorporates
the occupations where in the coal mining industry the
use of hand held vibratory or percussive tools was not
necessarily a substantial part of the job, but their use
by individuals within the group may have been significant.
Group 3: This group incorporates the occupations where
the use of hand held vibratory or percussive tools was
not part of the job description. Claims falling within
this Group are therefore denied. However, the Department has agreed that in
some cases group 3 claimants would have had limited exposure
to vibratory tools. A
procedure was therefore agreed in April 2001 with the
claimants’ solicitors for processing Group 3 claims whereby
claimants within this Group are required to provide witness
statements, confirming exposure to vibration, in an agreed
format.
·
Why is the process taking so long?
This is one of the largest personal injury compensation
schemes ever against a single employer and nothing like
this has been done before.
Reasonably good progress has been made on
VWF. We are however working to urgently speed things
up. Significant
progress has been made in a number of areas but there
is still some way to go.
Atos Origin have been
contracted to carry out the VWF Medical Assessment Process
(MAP) in centres across the country.
The locations for these centres have been determined
by balancing the geographic distribution of claimants
against the scarcity of the complex medical resource needed
to undertake the testing.
·
When will my posthumous claim be dealt with?
The claimants’ solicitors
have recently accepted all the elements of the Posthumous
Protocol. This
means that Capita, the Department’s claim handlers, are
now making offers for both General Damages and Services
(if appropriate). Capita have been instructed to prioritise
the oldest claims and those where the claimant is the
widow of the miner.
·
What is the Department doing with claims where there is pre-1975
exposure
At the Court Hearing on 29 July 2004, the Judge ruled that when assessing
the level of exposure in order to qualify for compensation
under the Scheme in a Group 3 occupation, exposure prior
to 1 January 1975 can be ignored, as the Department is
liable for exposure post 1 January 1975 only.
Therefore claims that were previously ‘parked’
pending the outcome of this issue will only be dealt with
on the basis of alleged post 1975 exposure.

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