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link to the Office of Fair Trading

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OFT Market Study on Taxis
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Market Study on Taxis

18 March 2004

The Government today responded to the Office of Fair trading (OFT) report on the regulation of licensed taxi and PHV services in the UK. The Government accepts OFT’s recommendations on quality and safety regulations and maximum fares, and agrees with OFT that consumers should enjoy the benefits of competition in the taxi market.

However, the Government feels that local authorities remain best placed to determine local transport needs and to make the decisions about them in the light of local circumstances. Therefore, rather than impose a legislative solution at this stage, the statement sets out a number of steps to encourage Local Authorities to remove restrictions unless they can show that they deliver benefits to consumers. Where they feel restrictions should be retained, they should publish and justify their reasons. This is in keeping with the development of Local Transport Plans, where decisions on transport needs are made locally and in line with wider government policy towards Local Authorities.

Government announcement (5 pages) Press Notice. 

Background

The Office of Fair Trading (OFT) released on Tuesday 11 November 2003 to the Secretaries of State for Trade and Industry and Transport and Scottish Executive Ministers a report into the UK market for taxis and private hire vehicles and whether consumers are best served by the current regulatory regime under which they are licensed.

The report made the following recommendations:

  • that the legislative provisions allowing licensing authorities to impose quantity controls in England (outside London), Wales and Scotland should be repealed. In the meantime, OFT recommends that Local Authorities with quantity controls remove them;
  • that the Department for Transport promote and disseminate local best practice in applying quality and safety regulations involving the Scottish Executive and the Department of the Environment (Northern Ireland) in this process. The purpose of this would be to assist Local Authorities to apply standard quality and safety attributes in a proportionate manner. Department for Transport should publish best practice guidance on quality controls;
  • that throughout the UK Local Authorities should only set fare tariffs which represent the maximum that can be charged, and not set fixed or minimum fares. It should be made clear to consumers that they are able to negotiate on fares, for example, when ordering a taxi over the telephone. OFT also recommends that, where possible, LAs actively facilitate more price competition in the market, particularly in the rank and hail sectors of the market.

The Department of Trade and Industry (DTI) has a general interest in OFT's market studies and co-ordinates Government responses where those studies make regulatory recommendations.

Responsibility for legislation on taxis and private hire vehicles in England and Wales falls to the Department for Transport. In Scotland it is devolved to Scottish ministers and falls within the responsibility of the Minister for Finances & Public Services. Responsibility for taxi regulation in Northern Ireland is also devolved. DTI worked closely with the relevant Government departments to make sure that the government's response to the report took account not only of competition and consumer interests but wider public policy objectives.

Market Study on Taxis (link to OFT site)Joint Press Notice

Market Study information page

Contacts

Report Content OFT Enquiries 0845 7222 4499
DTI Enquiry Unit dti.enquiries@dti.gsi.gov.uk 020 7215 5000



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Last updated 26 July 2005


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