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Link to Consumer Direct website

link to the Office of Fair Trading

link to Trading Standards Central

link to National Assn. of Citizens Advice Bureau

link to European Commission

 

UK Consumer Policy

| Consumer Policy | Consumer Strategy |

 

 

Why Consumer Policy?

The Government is committed to ensuring consumers get a fair deal, value for money, safe and high quality products, and greater choice. This is not only good for consumers, it is also good for British business.

Business needs demanding, confident consumers who encourage higher standards and innovation. It needs effective enforcement of consumer standards, to drive out
the rogues who compete unfairly.

The Government has already taken measures to protect consumers and ensure they get a good deal. Now it is taking further action to strengthen safeguards for consumers and ensure greater choice and better prices through effective competition.

The Government also wants to see a stronger consumer voice, both here and in Europe, helping to shape policy.

Consumer Strategy

The final Consumer Strategy, A Fair Deal for Consumers - Extending Competitive Markets: Empowered Consumers, Successful Business, is now available.

The strategy sets out the practical actions required to bring the UK up to world-class standards for consumers and follows up last year's DTI consultation on a consumer strategy for the next 5 – 10 years.

More information and Consumer Strategy downloads...

For information about UK policy on specific consumer issues please check our Topic Index or A-Z Index.

Contact

DTI Enquiry Unit dti.enquiries@dti.gsi.gov.uk 020 7215 5000



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Last updated 26 July 2005


Department of Trade and Industry

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