Achieving best practice -> Communications & IT -> Internet, email & broadband

Internet, email & broadband

The internet, e-mail and broadband are transforming the way businesses works. Together they’re bringing fast, global communication and access to information, products and service to almost every business in Britain.

Guides - display list
Case studies - display list
Useful links - display list
 

Guides:

Internet & e-mail

Cover of Internet & e-mail guide

The internet is the most significant business development of the last few years, while e-mail has revolutionised personal and business communications. This guide looks at best practice in e-mail and internet use and explains how you could get more out of your existing set-up. URN 04/1127


Broadband

Broadband offers fast, always-on access to the internet. Find out how it works, the costs involved and the options for using it to transform your business. URN: 04/644


An introduction to e-business

This introductory guide explains the benefits of using technology in all areas of your business, from the internet and e-mail to extranets and mobile communications. See how other businesses have used technology effectively and find out how it could work for your business. URN: 04/671


Search engine optimisation

Visiting search engines is one of the main ways people find information on the internet. Find out how to raise the profile of your website in this factsheet.


Building an e-commerce website

E-commerce is about using the internet to buy and sell goods and services online. This brochure shows you how you can use the internet to sell more. Find out whether an e-commerce website is right for your business, what options are available and how to build one. URN: 04/926


International Benchmarking Study 2004

Read the latest DTI-sponsored International Benchmarking Study, which places the UK third of the countries surveyed for sophisticated use of ICT by business. Last year the UK was placed seventh.


International Benchmarking Study 2003

Read DTI-sponsored research into the UK's progress towards the Information Age in comparison to our major competitors for the year 2003.


International Benchmarking Study 2002

Read DTI-sponsored research into the UK's progress towards the Information Age in comparison to our major competitors for the year 2002.

Case studies:

Benson Group

Broadband technology has played an important role in supporting the growth of The Benson Group by providing an effective communications system linking to its regional office.


Darlingtons

Coffee distribution company Darlingtons centralised its customer data and back-office system through its broadband connection.


EPOINT

This provider of interactive touch-screen terminals has used broadband to minimise order fulfilment times.


In Any Event

Conference and event management company, In Any Event UK, makes use of ADSL broadband technology to run its award-winning online registration system, Eazybook.


Optos

Broadband helps Optos to process huge amounts of data and reduce its need for telephone operators.

Useful links:

E-business guidelines

Guidelines to e-business for supply chains in the automotive industry, including an introduction to applications and providers.


Broadband checker

Can you get broadband? Enter your postcode and phone number for a list of service providers in your area.


Video diaries

Find out how two UK companies are implementing broadband into their business, what's going well and what isn't, by accessing our video diaries.


Technology Routemap

Backed by case studies, the Technology Routemap will help you identify and address the key issues behind implementing e-business solutions - from providing vision and leadership to managing change.

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