Consumer Behaviour and Pricing Structures: Final Report on Qualitative Research
Table of contents
- Title page
- Executive Summary
- Background and Aims
- Method
- Implications of our Findings for the Design of Road Charging Schemes
- Potential Implications of our Findings for the Modelling of Road Pricing
- Implications for Further Work
- 1 Introduction and Method
- 1.1 Background
- 1.2 Aims of this New Research
- 1.3 Method
- 1.4 Debriefing and Analysis
- 2 Findings from the Focus Groups and the Depth Interviews
- 2.1 Introduction
- 2.2 Preferences for Methods of Paying for Services
- 2.3 Attitudes to Methods of Paying for Petrol
- 2.4 The Impact of Payment Methods on Behaviour
- 2.5 Monitoring Expenditures and Comparing Costs
- 2.6 Pre-booking of Journeys
- 2.7 Estimating Costs
- 2.8 The Perceived Costs of Car Journeys
- 2.9 Alternative Ways of Paying for Road Use
- 2.10 Reactions to Complexity in Pricing
- 3 Findings from Interviews with Representatives of People with Learning Difficulties
- 3.1 The Need to Involve the Client Groups Directly
- 3.2 Views on the Ability of the Client Group to Engage with the Issues
- 3.3 Views on the Ability of the Client Group to Answer the Specific Questions
- 4 Discussion and Conclusions
- 4.1 Discussion of Main Findings
- 4.2 Overview on Methodology
- 4.3 Implications of our Findings for the Design of Road Charging Schemes
- 4.4 Potential Implications of our Findings for the Modelling of Road Pricing
- 4.5 Implications for Further Work
