Get on Board: An agenda for improving personal security - Case studies
Table of contents
- Acknowledgements
- Introduction
- Objective of good practice case study approach
- How selected
- Summary table of Case studies
- Methodology
- The case studies: Findings and analysis
- Bus infrastructure
- 1. Birkenhead Bus Station, the Wirral, Merseyside
- The development
- Security features
- Any problems and how resolved
- Lessons for good practice
- 2. Park Lane Bus Station, Sunderland
- The development
- Security features
- Any problems and how resolved
- Agencies involved
- Lessons for good practice
- 3. Canning Town Bus Station, East London
- The development
- Security features
- Any problems and how resolved
- Agencies involved
- Lessons for good practice
- 4. St Paul's Bus Station, Walsall in the West Midlands
- The development
- Security features
- Any problems and how resolved
- Agencies involved
- Lessons for good practice
- 5. Warrington Borough Council, urban bus shelters
- The development
- Security features
- Any problems and how resolved
- Agencies involved
- Lessons for good practice
- 6. Clithroe and Ribble Valley Lancashire, rural bus shelters
- The development
- Agencies involved
- Lessons for good practice
- Partnerships for on-bus security
- 7. Operation Safer Travel, West Midlands Police, Bus Operators and Centro
- The initiative
- Agencies involved
- Lessons for good practice
- 8. Metropolitan Police, (Haringey Division) and Arriva Buses
- The initiative
- Outcomes from the Initiative
- Agencies involved
- Lessons for good practice
- Partnership protocols for safer travel
- 9. Merseytravel, Merseyside Police and Bus Operators
- Agencies involved
- Lessons for good practice
- 10. Warrington Borough Council, Cheshire Council, Cheshire Police and Bus Operators
- Agencies involved
- Lessons for good practice
- 11. A Package of Preventative Measures - London General/London Central Buses
- Response to problems
- Staff training and support
- Design features
- Cctv surveillance
- Reporting incidents
- Police presence and response
- Work in schools
- Bus routes
- Agencies involved
- Lessons for good practice
- 12. Community Transport the Nightlink Service, Manchester Mini-Bus Agency
- The problem addressed
- Developing the initiative
- The service
- Personal security features
- Observation and passenger views
- The future of nightlink
- Lessons for good practice
- Multi-Agency Partnerships
- 13. The SAFE Project in South Yorkshire
- The SAFEmark Awards
- Work in primary schools
- Developing safe in quality bus corridors
- 14. Young People Taking the Initiative, Neath, South Wales
- The initiative
- Implementation
- Outcomes from the initiative
- Agencies involved
- Lessons for Good Practice
- Staff Training and Support
- 15. Travel West Midlands, Conflict Avoidance Training
- Training outline
- Agencies involved
- Lessons for good practice
- 16] 'The School Run' DTLR Pilot Training, developed by Crime Concern and First Leeds Bus
- Agencies involved
- Lessons for good practice
- General lessons for good practice
- A package of measures
- A partnership approach
- Infrastructure design
- Maintenance and cleaning
- Staffing for security and customer care
- CCTV surveillance
- Public address system
- Staff training
- Targeting the response
- Police liaison and legal deterrents
- Young people
- Information and publicity
- Improving data collection for bus-related incidents
- Background
- Some examples of good practice in reporting and recording bus-related incidents
- Initiatives to encourage reporting
- Initiatives to encourage the reporting of incidents to the police and are allocated a crime number
- Measures to improve the quality and analysis of incident data
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